Customer Ratings & Reviews

It’s great to have geek squad When there’s any problems with your rich days and you have warranty, they come right on the surfaces

Travis and co-worker did a great job with install.

This is a great service and I would recommend for any purchase

Still working like the day we purchased it 11/29/2018. Great TV!!

The Geek Squad 5-year Protection Plan is a worthwhile investment, especially if you're purchasing an OLED TV. One of the main concerns with OLED is the potential for panel burn-in over time. With this plan, you get peace of mind knowing that any issues related to burn-in—or other defects—are covered for five full years. Overall, for anyone investing in a high-end OLED, the plan’s extended coverage can make a real difference in safeguarding your purchase.

Hopefully I would not have to need them for anything with my TV but I wouldn't recommend this product yes

This the best thing you can buy with tv always worth it

Great and reliable/ I always purchase the plan to give me peace of mind/ I always know I can come into the Best Buy and they will help me with what I have a problem with.

This is our second TCL 50" tv and it is the best ever.

A protection plan is great if you're overly cautious and almost a must if you have children. Would highly recommend for purchases over $100, especially if they have a lot of moving parts.

I’m glad I added the 2-Year Protection Plan to my purchase. It covers accidents like drops, spills, and power surges, giving me real peace of mind. Signing up was fast, and customer service was helpful. The price was fair, and there are no hidden fees if I ever need to file a claim. Definitely worth it to protect a big investment.

Glad I purchased the protection plan at a good deal

Tv works great for the purpose of needing a Tv last minute!

Ive not ever had to use. The technicians are definitely full of great advice. Ready for any challenge given.

Good "backup" to have, we just just hope it is. not needed!

Many people tell me these warranties aren't worth it. My Hisense TV started to fail 4 years into ownership. Called BB protection and since they no longer sell that model had me pick out a new one at the same price (Found one that was pricier but on sale) and they delivered the new TV and took the old away the next day. Great service.

Great customer service and easy to create a claim.

This is an expensive investment to protect my expensive purchase.

worth the extra piece of mind! i add protection to all my devices ive used it and it helps protect your purchase

Perfect product I recommend I recommended. I feel very nice