Customer Ratings & Reviews

I needed a new television for the Living Room and already had three other Samsung TVs of various sizes. I choose the 40" Samsung Smart TV because if fits perfect in the room and the performance of Samsung is Outstanding in all ways.

A woman living alone needs help to continue focusing on what she's does well. They know what they do. My last TV video card died after 4 years. Worth it.

I have yet to utilize this service but it feels good to know that my OLED tv will last longer due to them

Perfect warranty ...... Just in case something were to happened....

I haven’t had to make use of my Geek squad protection plan as of yet but based on the description of the plan, it seemed too good to pass up. Hopefully if I ever have any issues, bestbuy will honor this plan with little to no hesitation.

Definitely will always add geek squad protection for my tv. They come out when you have a problem. Friendly people who help you over the phone to set up the appointment.

Well we bought a 2-year plan just in case so they can come in if anything goes wrong and fix it

Geek Squad services are very good for the products I have purchased.

The agent over the phone was very friendly about helping me with my broken tv to replace it with a new one. Once the delivery agent brought the tv however, he was not helpful about mounting the tv. I already have a TV mount but he would not help me mount it.

Since it has been 2 years since I purchased the extended service contract I have as yet not had a need to use it. I do hope it covers any problem I might have with the television.

Great on repairing your devices and give you a good explanation of things

The geek squad did an excellent job hooking up my TV and mounting it on the wall. I am very satisfied with their installation and the quality of their work.

Kids broke my computer twice thankfully i was able to get it fixed..sime and easy to do.

Just exchanged the old tv for the new one. Old Samsung was used a lot and had a warranty. My tv was replaced.

This warranty is totally worth it. I’ve only had to return one of my electronic purchases one time and I got a full refund!

Usually don't buy warranties but like the fact they will fix or replace. Hopefully won't have to use it.

Bestbuy warranties can be a little expensive but the peace of mind that they give and their quality of service makes them an excellent value

I feel more secure in my purchase knowing I have a 24/7 tech support. For those of us less savvy in tech , the Geek Squad is an excellent source to help navigate you thru .

Very professional and they setup everything nice and cleanly too. they're ontime, polite and professional. I love how they did not make a mess of my place during the wallmount and wore shoe covers to not dirty my home. A++++

Helped me with all of the problems I was having with my devices and fixed them