Customer Ratings & Reviews

I just wanted to protect my investment. They only disappointment was contacting Best Buy back customer service, You have to purchase Best Buy 30 day price guaranteed or become a member I’ve been buying for Best Buy for over 20 years, Best Buy wouldn’t even meet me halfway on the price match over a $50 difference that I would’ve need to purchase Best Buy membership

I purchased the 2-year Standard Geek Squad Protection for the Pioneer - 50" Class LED 4K UHD Smart Xumo TV that I bought as a gift for my son's birthday.

In my instance, it was a lifesaver because I had a problem with my tv. The geek squad came immediately & exchanged it. I was wonderfully pleased. Initially i was hesitant because i nave 3 other Samsungs & never had a problem. It was the best decision.

We purchased one of these 5 year warranties along with a 75” Hisense tv. Exactly at the 2 year mark, the tv died. It was a bad panel and main board. Once the panel is damaged, they just give you a credit towards a replacement as panels are not repairable. 2 phone calls later and a new tv was ordered for exchange. 2 days later I had the replacement in home. Easy Peasy… Note: They gave me a current day replacement credit towards a direct replacement of what I originally purchased. That total was higher than the original purchase price with tax and warranty. I can’t say that this will apply to all but, it worked out well for me. I then decided to upgrade and the full exchange value was applied to the new tv. This ended up being a great deal. My new lg qned tv is now hanging up and I took another warranty to protect my investment as well. The cost seems high but, it is well worth it when you are planning on buying a large tv as it comes with in home service.

these dude rock. Smart swift and profesional. They listen to an "dumb old fat deaf blind guy" and fix my stuff thank fellers

This geek squad insurance was purchased just in case I had any issues but so far haven’t had any reason to use it

Haven’t had to use the protection yet and hope I don’t have to.

Give five stars for the warranty but I have not had to use it, yet. Always hear great things about Best Buy warranties.

Excellent idea to offer coverage on a TV... Hope to never use, but if I do, coverage is there.

First Fire TV purchased, not disappointed, good video quality, good sound, easy to install and navigate.

THE AGENTS IS VERY FAST AND RESPONSIBLE. I RECOMMENDED GEEK SQUAD

Great warranty! You cant go wrong with geek squad.

Hopefully I never have to use the warranty but at least I have peace of mind for 5 years!

its worth to get a protection plan to have piece of mind

Not had to use them for this purchase yet, which is a good review! I have utilized them in the past and have had positive results.

They are amazing .. they are the reason I buy my items from here .. it’s convenient and quick

The colors are vibrant and the picture is crisp and clear. And no.matter where I sit theres no distortion in picture quality or color. This set delivers tge deepest blacks I have ever seen. The price was great on this set and the installation was professional, quick and easy.

My television died and this warranty bought the newer version of my latest television. You must get the warranty from BB with their products!

This is an annual renewal for software relate to my Pc. I love the advance warning about the renewal

extremely helpful and informative, helped me with my cracked phone screen the same day!