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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30816 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 490 Showing 9,781-9,800 of 30,816 reviews
  • Rated 5 out of 5 stars

    Wouldn't be without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To me Geek Squad Protection is a must have. I want to know that if something goes wrong with my products that it will be fixed. I don't know much about computers so this purchase gives me peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    title

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this service should come with every purchase just too bad we have to pay extra

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Support not needed yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not requested support, previous gook squad requests for other devices were good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mibd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't have to used it yet, but I love the peace of mind of knowing that I've gotten extended protection and my TV is covered for all and any damages.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad replacement is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv had a black dot and geek squad replaced my television with a better version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's worth every penny and the agents are always cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this service before and I would not buy a new TV without having this peace of mind! I feel protected and one time had to use it and got a new TV for $0! Highly recommend buying this service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind with a big red bow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not ever needed to use this protection. In my opinion, I rather have peace of mind than wish I did and have to pay for repairs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I put my own TV up it was super easy to do. The people in store was helpful getting what i needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Webroot, Ive had the service for over 5 years and havent had one problem thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smartest Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best in buying any expensive item Always purchase the Geek Squad Protection. You will always have peace of mind instead of having to rebuy a item. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe, then sorry!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this with hopes of never having to use it, but it gives me peace of mind knowing I'm prepared if something does go array. Well worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job, great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV, picture and sound are excellent! Gaming is amazing! Service was phenomenal, they were able to help me quickly and resolved everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad made this plan affordable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan is good for 5 years I found it affordable because in case of my tv gets damaged that plan would help cover the costs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service contract

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had a problem so i Haven't had a chance to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An investment in your purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It just one of those purchases you maybe don't need, but glad you have it when something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No worries

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad coverage seems like the way to go as opposed to the standard manufacturers warranty. Simply for us because they will come out for repairs or you can take it to them instead of shipping to it out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery only. Great people and service. Attentive yes sir

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insurance for my new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the extra 5 years of protection for a very reasonable price (less than one repair on a damaged TV). I specifically bought the TV from Best Buy because of their local Geek Squad protection. The extended warranty was significantly cheaper than any online site I researched.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad always a dood thing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used this yet, however I’ve used the geek squad to install my refrigerator w/ ice maker and they were great & I always use them for any computer work—A+

    I would recommend this to a friend