Customer Ratings & Reviews

Great purchase from bestbuy. The customer service was great and the agents made me feel more comfortable with my purchase,

Got 2 years protection for my tv. Never needed it but good to have.

I was disappointed with the service that I paid for on my washer and dryer. I called several times letting them know that the steam kit hadn't been placed on my dryer. Instead of just sending out a tech, I had to argue for days to get refunded. Mind you I had a zero balance and purchased several large items with extra warranties, I'll never make that mistake again. They don't want to honor the extra warranties.

There is no better coverage than geek squad. Geek squad coverage is one of the main reasons I buy from Best Buy. I’d pay more for the product just for the geek squad advantage.

Great stand, definitely recommneded. Worth, and very helpful the staff

We like the 2 year warranty we purchased with our new tv. I love the feature that we take it in to the store and if they can't fix it then we get credit for a new tv. Makes it convenient!!

Replaced my tv no questions asked when it couldn’t be fixed

Timely, honest, professional, and knowledgeable technicians

Awesome service. Quick and easy service and handled it without question.

We only purchased the extended warranty on our T.V. due to the cost to replace or repair. Thankfully we have not had to use the service, but am happy for the peace of mind.

Geek Squad service in my home is great. Installed TV. Installed new laptop, all FREE.

I love best buy they are the best ever I am so happy with my ours hase

This service plan came in very useful, as our device started to malfunction while under warranty. They took care of it quickly!

Worth every penny! Our 4 year old TV died..we had the 5 year Warranty.. came in HANDY!

peace of mind. get the coverage its worth it. dont miss this to protect your investments

A must have depending on the frequently used item.

Excellent service in the store by Bill in the Magnolia Center. Great knowledge and interest in my purchase. Great guy!

Great warranty to purchase just in case your product has an issue. The best thing is the Geek Squad will come to your house to repair it

I like that they offer this service for such a great price

Geek Squad is probably the most sure thing to invest in when it comes to purchasing electronics. If anything goes wrong that manufacturers won't cover there's a great chance these guys can fix it.