Customer Ratings & Reviews

Added peace of mind on larger purchases is always good.

Its good to have for peace of mind. Its complicated because they transfer you to so much but in the end you are cover

a peace of mind. Better safe than sorry. Geek squad is fast and relaible

a peace of mind. Better safe than sorry. Geek squad is fast and relaible

I purchased a TV with 5 years protection plan. After experiencing a problem, I contacted Best Buy, expecting support through the 5-year protection plan I purchased. To my surprise, they told me their protection doesn’t start until after the 1-year Samsung warranty ends, and refused to take responsibility. I then had to go through Samsung, who eventually admitted they couldn't fix the issue and ended up refunding me for the TV and taking it back. When I returned to Best Buy to get a refund for the protection plan (since the product was no longer with me), they said it was already "in use" and deducted money for the days that had passed, even though they never actually provided any service or support. they refused to give me support and pushed me to contact Samsung. Don’t trust Best Buy. They sell expensive products, and even if you purchase their protection plan, they’ll find a way to dodge responsibility. You're better off buying elsewhere.

Very pleased with Roku tv and glad to have this extended warranty. Ka

Haven’t had to use! Good to have in case your have an issue.

Agent was great. Services were on time and very friendly

I don't need to worry anymore, my geek squad protection service has me covered

It’s nice to have a piece of mind knowing I have this for my device

Always get the 2 year protection on expensive electronics for just in case

Great service to have and easy to use when you needed.

Gives us peace of mind if anything happens with the tv. would recommend buying the extended protection

With the difficulties experienced with the first tv, it's nice to know we have protection on this one.

Peace of mind was worth it on this purchase. Get it!

Have had to use in the past and was super glad I got the warranty!!

Well worth the money to have them install the tv mount and them mount the tv

Seems pretty good! Hope I won't have to use this service anytime soon though

Customer service and sales associates are very knowledgeable and professional.

It's always good to have that extra protection just in case there are issues