Customer Ratings & Reviews

It's an average protection plan and nothing else. Hopefully I'll never have to use. Bestbuy has lost touch with their loyal customer base in regards that they want to push That 179.99 a year Total Tech Plan every time you purchase an item and that's where you are automatically enrolled in a card blanche protection plan (FOR AS LONG AS YOU PAY 179.99 YEARLY)!!! Making the regular protection plan mediocre at best. A SCAM and a money grab if you ask me. especially when for as far as I can remember I've been an Elite Status member for spending a certain amount of money a year and now anyone can become an Elite Member for 49.99. Doesn't matter how much you spend in their store. SCAM!

Online chat with Mois was great. Quick and services scheduled quickly.

I was a little reluctant at 1st to spend $450 for a 5 year warranty for my Samsung - 85" Class Q70A Series QLED 4K UHD Smart Tizen TV. After reading the customer reviews from the customers that didn’t purchase it really regretted not purchasing the warranty. I feel much more comfortable now that I purchased the warranty for my tv.

Have not had to use yet, but Best Buy sells warranty based on sale price, not original price , so it is an INCREDIBLE value. If you buy your item on sale, open box, or Clearance, don't hesitate to make the investment in the warranty. My TV was on sale for $399 from $749 and warranty was probably of what it would have been if not onsale.

We always purchase the Best Buy Protection Plan on all our items. No Hassle, No Worries. We have used it several times.

It is worth buying the extended warranty. Several times it has paid off by replacing an item.

Purchased warranty protection for tv, just in case. Luckily I haven't had to use it. Staff was very helpful with all my questions.

Excellent coverage, you never know what could go wrong, No need to hassle going to the manufacturer, protect yourself It's an excellent price and product!

My girlfriend and I purchased the Vizio 50" M50-D1 Smartcast without knowing exactly what to expect because that model was in between the ones on display at the time. Let me tell you though, that i was blown away by this TV! We hadn't even realized until unboxing it that it came with it's own tablet/controller, which is a cool bonus feature. This 4K TV far exceeded all of my expectations, looking as crisp and vibrant as some of the much more expensive competitors on the market. For the price, you absolutely can't go wrong!!

The guys that came out did a great job and we’re super friendly

Ordered protection after my purchase. The customer service representative was great. Got the plan set up and paid for without going back to the store.

The geek squad is my go to team for everything. I buy all my products at Best Buy and cover it with the geek squad full protection plan

This is an amazing TV! I can't think of any downsides. Perfect blacks and great color!

It is always good to get this on more expensive items, look a TV, but not sure it is as essential for under $100 items.

I highly recommend getting Geek Squad protection with any computer purchase, and the two year is better than just the single year, they're great to work with, and you don't have to seek out a computer specialist, and hope they know what they're doing.

With this protection I feel very comfortable with all my kids around the products that I purchased

Didn't not use this service! Do have the Geek squad warranty

Great technical advise always . You can always count on them

I have had geek squad in the past and they fixed a TV for me after 3 years I had a great experiencein the past and purchased a five year plan with my new 85 in TV

For the price of $20 which is $10 a year. It’s well worth having a warranty