Customer Ratings & Reviews

I trust geek squad. I paid it once and im guaranteed to be stress free

Havent had to use it. Hopefully I never do. Its good to have some protection for mass produced chromebooks that your kid has to have for school

I haven't used the 5 yr warranty and I hope I don't have to.

Always there when need them they are fast and do it right

This is a pretty, good protection that I used for my new PC setup

Love it always good to have a warranty for products protection

Perhaps the only real reason to shop at Best Buy. This plan is absolutely amazing. With how bad quality and easy to break electronics have become, I would NEVER buy an electronic without this amazing plan. It covers common manufacturer faults and accidents, what else could you wish for? Don't buy anything without this plan when shopping at Best Buy.

Geek squad is always excellent. I love shopping at Best Buy for their customer service.

Always protect your technology, you never know if you got a lemon or the product goes out before your protection ends. Geek squad will be there to assist, and they have great customer service.

I had no problem mounting and connecting this tv to the internet. Has the best picture of any 4k tv that I have purchased! The price was very reasonable.

I know people look at warranties as a way for companies to gain more money from you, but I am a BIG fan of Best Buy's warranties. For one, why would you spend hundreds of dollars on a product and not cover it? You don't buy a car and not get insurance? I've had great luck with ALL of my electronics (knock on wood) but I still don't want to risk it. If I spend hundreds of dollars on a product, its an investment that I want to make sure is covered.

I’ll never not use this service after having an issue with the TV. Take it back no questions asked

Luckily having purchased Sony i have not had to utilize my Geek Squad warranty.

Good deal............. ..well worth the money..... ..

Geek Squad is always there to have your back! I dont have too many problems, but when i have, The Geek Squad has always been there to help, and be worth every other time I've purchased this protection!

Good price and good TV, excellent service and customer service

I love the geek squad plan and I always make sure to buy from Best Buy in order to get the plan! Very easy to work with so far. I had a two year warranty on my fancy coffee maker, and when it broke. They literally refunded me right away to purchase another one. I bought this plan for my dishwasher as well, and for my three 70" TVs.

I usually never get a protection plan, but I randomly agreed to this one. Nearly two years after purchasing a TV, it broke. It took a few weeks to go through the process of replacing the TV, but that's probably more to do with current events than it is Geek Squad support's abilities. I got a full refund and used that money to upgrade the TV. I'm fully satisfied.

We're so happy we purchased Geek Squad coverage. They were easy to schedule, prompt, polite, and very knowledgeable and efficient. We are so inept in anything electronic, but they explained how to use the new TV and music setup in terms we can understand.

This was a five year warranty package that includes damage coverage from a lightning strike, which is what terminated the TV the new purchase replaced. I hope I do not have to use this coverage so I could provide a more thorough rating. I did have a problem with the new TV, but it was within a year of purchase, so Geek Squad protection told me I needed to process my claim through the original manufacturer warranty plan.