Customer Ratings & Reviews

After having the protection plan on a few other purchases I had to have it on the TV. Protection plan makes everything right if you have a problem.

We have not had to use this yet but knowing we have it available eases our minds greatly, especially with an open box purchase.

I recommend anyone that buys a brand new Samsung TV to get insurance on it. One never know when you will need it especially on game day or gaming with friends.

I don't recall what I signed up for geek squad for but I've never had an issue with them and everything that's ever been handled by the geek squad has been done in a professional manner.

There's a number of things that can go wrong with new technology. So, I felt it important to buy the GeekSquad guarantee of keeping my tv protected from unforseen problems. Although, I am very confident with the Samsung brand!

I have not yet used the Geek Squad’s services but peace of mind is worth a lot to me.

Well we bought a 2-year plan just in case so they can come in if anything goes wrong and fix it

so we shall see if I actually need it and how they respond to what is needed. But making a huge purchase like this, it's better safe than sorry.

Never had to use this but from what happened to my old TV I went ahead and purchased this just in case. I was a sad day when all I could do was recycle my old 70inch Sharp

I have had things break, stop working, and even get so hot, it smoked..lol.. Yes, I totalled out a vacume cleaner lol.. They stood up to warranty and replaced my items..

i love best buy they are an great store i love this place

Geek Squad warranty replaced previous television when it was determined that the television could not be repaired. Ended up with a television upgrade. Frustrated customer (because of previous TV) turned happy and satisfied customer.

The agent didn’t set my t.v up but made sure to deliver all the way to my door step! Thank you

I did some research and settled on the Samsung TV. Had great picture quality, and good service life. When I got it home was easy to set up. great picture quality and good features. I love that it is a smart TV apps built into the TV.

Nice service very nice people in store Davenport Florida

It's like insurance... it's there when you need it!!!

The geek squad protection plan is actually the reason i ended up buying the vizio from best buy. If it wasn't for the plan i was gonna buy the same tv from Costco.

I've bought other warranties that make it so complicated that you give up trying to file it. Geek squad makes exchanging a damaged product so easy to exchange or replace. I prefer to pay a little more to get the geek squad warranty

I have always loved using geeks squad it's the main reason why I shop at Best Buy

Always a good idea. I mean you never know what will happen