Customer Ratings & Reviews

I feel safer with electronics when i purchase the extended warranty/service.

With the price of equipment what it is today I think having Geek Squad is a no brainer. I purchased a new 4K TV and Sonos sound equipment and I wanted the protection and tech support the Geek Squad offers.

Went with the Geek squad protection after the recent untimely death of my TCL flat screen which was, of course, just out of warranty. You live, you learn...

Went with the Geek squad protection after the recent untimely death of my TCL flat screen which was, of course, just out of warranty. You live, you learn...

I purchase all of my electronics at Best Buy due to this Geek Squad Protection Plan. No hassle and always have a great experience returning/exchanging items.

Excellent value. No fuss No muss easy replacement when needed. Highly recommended.

I bought 2 years of Geek Squad Protection for a Hisense TV. The tv had a manufacture warranty for 2 years. I started having issues with the TV as soon as it got outside of the warranty. Hisense said they couldn’t help so I called Best Buy to see about my Geek Squad Protection, the rep told me it ran concurrently with my manufacturer warranty from Hisense. So I’m not only out the money for a defective TV, I’m out $120 for GSP that didn’t start after my manufacturer’s warranty ended.

Have not needed to use this yet. Hope I don't ever need it but have it because I had another $1200 TV that lasted about a year and seven months before it stopped working and no extended warranty.

I always get protection plans you never know when life happens

Very nice people when they come out to fix or service an item.

Best in the business super nice and knowledgeable people

Best company love the insurance on the products that I bought

Geek squad protection plans are the best specially if you are making a big investment for your home. Best service that you can buy and it comes with loyalty.

must have protection. if you invest in an electronic you need to be protected.

GET THE PLAN, IT IS WELL WORTH IT. YOU DON'T WANT ANY ISSUES IF OR WHEN YOUR PRODUCT BREAKS DOWN. THIS IS QUALITY INSURANCE FOR YOUR PRODUCT.

I almost always buy the extended warranty when I buy anything major though I have never had to use it through best buy (knocks on wood) I have friends who have, and they have nothing but good things to say.

Hoping we do not need this but we have peace of mind knowing we have the protection on our TV purchase.

The geek squad did a great job with the install. They showed up on time and did their job in a timely manner. They made sure that everything was done properly.

I purchased the 2 year Geek squad protection plan, for the tv therefore if there are any issues they will come out and address and fix them.

Great deal if you need it for anything. Would recommend.