Customer Ratings & Reviews

Must have for your TV, geek squad covers it all! except accidental!

This came in handy after trying every resource to get my laptop fixed totally forgot i had it and end up wasting time and money outside of this sadly.

I had a friend to mount my set. It was quick and easy.

Had this service with my old tv several years ago. Never had to use it but was given extra bonus points when the term ended without use for my older TV. HAven't read all the way through the terms yet to find out if the still do that but no complaints so far. Peace of mind for a newer tv manufacturor.

Not sure yet how this warranty works will look soon

I bought the 2 year protection, I don't think I'll need it though! Good to have

Could be a lifesaver, I made this purchase because I recently had to discard a 55-inch LG Plasma TV that stopped working after only three and a half years

The extra cost of the Geek Squad Protection Plan is worth the added expense!

I purchased the protection for an open box TV and have not had to use the service as the TV works great. If I use the service, I will be sure to comment back.

very very good excellent service, I love it and I recommend it 100%

Havent had to use yet luckily, but definitely would recommend the TV warranty, especially on and OLED as the warranty DOES cover Burn In as well as other issues.

The agents mounted my tv and connected it to all my devices

I had the best experience with customer service and with the in store sales representative!

Had a good experience with geek squad some time ago

A purchased a 5 year warranty for my 50 inch Vizio TV. The TV started to malfunction after 2 years when on occasion it would not turn on. The TV was sent to Geek Squad service center for repair which could not duplicate the problem so they just replaced the motherboard. Then it happen again so this time they came to the house and ordered a new power supply after just looking at the TV, didn't even open the back. After the part was delivered they came back, put it in and it didn't work so they said we will replace the TV. I called the number given and was told that I would get back the purchase price of the TV plus the tax on a best buy gift card. The remainder of the warranty, 2 1/2 years, was then void and could not transferred to my new TV. That shouldn't happen but still worth the price when they can't fix it.

The warranty is very competitively priced within the marketplace. They even come to my home to fix anything since the TV is over 55".

Always get protection on televisions! You never know what could go wrong to it. Yeah, they do come with manufacturer warranty but the Best Buy protection goes above and beyond.. if you want to be covered get the plan!

Very nice customer service. Quality atention and very nice organization

Love there protection plans. Easy to get my stuff fixed or replaced. I always buy certain products from them cause if there protection plan.

Love there protection plans. Easy to get my stuff fixed or replaced. I always buy certain products from them cause if there protection plan.