Customer Ratings & Reviews

Glad they recommended you will need it in case something happens

Its a great tv the 4k graphicsin crystal works on xbox and looks so real.

The agents mounted my TV and connected all of my devices! They were friendly and nice. I wish I could have them all the time!

Thankfully we have not had to use Geek Squad for our TV's, BUT we have for other products and they have been great!

I haven't had to use the extended protection and hope to have the need to but having the extra protection gives me peace of mind.

This is a very worthwhile program especially for larger televisions. The technician coming to the house to fix it was covered under the contract on the larger TVs.

Great service. They did a great job hooking up my TV and got there on time.

I'm finally writing a review for this tv. I had a thunderstorm about a few months after purchase and the quality of the tv hasn't been the same. I reached out to best buy to come fix my tv and just like most of you said, I had to contact Hisense to come out. because of the Manufacture first year warranty. Three tv specialist have been to my home and nothing has changed. The picture isn't sharp/clear at all anymore. I was told that I have to deal with this tv until after the one-year warranty is over. I couldn't believe I had to wait this long to enjoy my tv. Withing this timeframe I went back to best buy and brought another 85-inch tv which I'm happy with. I agree with one of you said, why did I pay for a 5-year warranty when it really a 4-year warranty? My one year is coming up, and I hope best buy can take care of their loyal customers. But I wouldn't recommend this tv for anyone. The worst tv I ever brought.

O really like this service on all my appliances. A must have to protect any Tv over 5000 and for all your appliances. Have had only good experience when I have used it!

I absolutely swear by your warranties because I have used them on many occasions when my items have issues.

I am so happy I purchased the 5 year protection! It gives me peace of mind knowing that my TV will be fixed in case anything happens to it!

I had chosen to take it home and hook my tvs up myself, I ran into some small issues setting up and they made good recommendations to help.... all good now so far so good I'll update if I need service on either tv.....

I had chosen to take it home and hook my tvs up myself, I ran into some small issues setting up and they made good recommendations to help.... all good now so far so good I'll update if I need service on either tv.....

Had a dent in our new refrigerator and when we called the agent was able to compensate us for the damage. We ended up using the extra funds towards a new 55in TV. Thank you.

The geek team helped me by installing and connecting all my devices and very quickly

Always get the warranty. It’ll save you from the hasle if anything was to happen to your product.

Geek Squad set up our tv quickly and professionally.

Have used Geek Squad before with great results. Hope I don’t need this but it gives piece of mind to know you have a resource to get fixed if needed.

I got it for a good price during Black Friday sale it’s worth the money just case you cause some damage

Great plan for an item that might need it and not expensive at all