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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30777 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 488 Showing 9,741-9,760 of 30,777 reviews
  • Rated 5 out of 5 stars

    Peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the protection for the geek squad. Why not have that peace of mind when purchasing big ticket items for just a few dollars more. Its better than having to go out and replace it at full price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Boughtbthe orotection because TV was an open box and I liked the service they offer. They will go to your house to fix the item and replace if they can't fix. Haven't used it yet but that is what they say.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally worth it. My cat broke my last tv so this is a no brainer for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfort

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the comfort of knowing I have geek squad protection with all my products. Knowing that they will come fix it or they will replace it is good to know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    like insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is like buying life insurance...you hope you never need it. We have not needed it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Expecting not to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't got a chance to use it so far but I hope i may not need to use it as the TV is of good quality, let us see what happens, but it is a good insurance policy to have this as it is pretty cheap when compared to the coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An investment in your purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It just one of those purchases you maybe don't need, but glad you have it when something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought the price was reasonable for five years of protection. Good to have and glad that I got it. Highly recommended for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They carried my giant tv up my awkward flight of stairs up to my apartment for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Internet Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am going to update all my computers and laptops today. I received a discount price for bundling with tv and install. I am glad it was offered cuz mfee just ended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always use protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime I spend over $100.00 at best buy I purchase a geek squad Protection plan. A lot of times people don't want to spend the extra couple dollars. But it more than pays for itself when an incident arises.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    X warranty protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and peace of mind for the money spent !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Aññ good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All good samsung had always been good to me. So all good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beyond expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would Always recommend the geek protection. Most warranties at other businesses are not worth purchasing I purchase everything I can from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always a necessity with an expensive purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 year Geek Squad coverage is a go-to for me. If I make a purchase on a TV, or other big dollar item, I automatically consider the 2 year coverage. Makes no sense not to. It should be your consideration as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents fix my computer problems and I haven't had any problems since.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never make an electronics purchase with out one.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Going on 20 years now, we have only purchased our electronics from Best Buy and we always purchase the Geek Squad Protection. It is great and has paid for itself many times. The Customer Service is always great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great back up if you having problem with what you buy always a good ideal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed TV and door bell.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice to know if something goes south on tech or products, the Geek Squad will be there. Peace of mind is priceless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth the investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought an high end sound bar, spent a little extra for replacement protection in case it went bad past mfg warranty

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again.