Customer Ratings & Reviews

They have great service they are very well prepare for there job.

Haven’t had to use so great! I’m sure when I need this it will come in handy.

Good protection plan for TV. They will fix any problems with your Tv or replace it!

I have always purchased the Geek Squad protection plans for large purchases. Thankfully I have only had to use it a couple of time, sure glad that I had it. Some people don't care to or say not purchase. I personally always feel better when I do.

Love that Firefox is in the system and I don't have to use my firestick. Sound is great. Picture is great. No compalints. I would buy it again.

Geek Squad is the best. So helpful transferring old computer data to new and explaining the new Windows system.

I have used the Geek Squad several times and they have come through for me, so they are nice to have as back-up.

Hopefully I never need it but to know you have a 5 year warranty is a good thing.

I have not had to use it, but it seems like it would cover everything

When I was with geek squad it was well everything went well

Beautiful tv great pictures I recommend it to anyone looking to upgrade

I like having the insurance protection on my devices to ensure quick, easy repairs or replacement if needed

In my opinion geek squad replacement plans are gold. Last TV I had was a Samsung KS8500 and I loved that television. But unfortunately after a few years the screen started to go bad so I used this warranty and it gave me a lot of money to go towards my next TV purchase. Which was a Sony OLED. I've then purchased a warranty for that television as well because OLEDs can experience burn in. And fortunate for me this plan covers burn in. I'm hoping I never need to use it but if I do I know it's there and it's well worth it.

I bough it because it includes damages by voltage and where I live the electricity isn’t steady

So glad I paid for this. Our TV stopped turning on after about a year and half of use. Since I got this service they are coming to make sure that it can’t be fixed and if it can’t it’s getting replaced for free! Can’t beat that!

It’s great to have geek squad When there’s any problems with your rich days and you have warranty, they come right on the surfaces

Very easy to use website and product variety was excellent. Prices were extremely competitive and offered price points that fit into my budget. Overall great experience.

So, this is a little tricky for me. We love Geek Squad and my husband has an account as well. We had to purchase this GS Protection because we could not purchase our new TV and get the appropriate protections under my husbands account with GS. No matter how we tried to place the order under my husbands name, Best Buy could not get the full warranty to show up because my husband already had GS and it wouldn't allow the full warranty to kick in on the new TV??? So, the only way to get the full warranty was to purchase the TV in my name and also start a GS account in my name, and now we have two. Not terrible, but I think this is a little shady and there should be a workaround. Speaking with the GS reps that came out to deliver and install, they also agreed that this shouldn't have been an issue.

Always get the protection. You know what they say No glove no love.

Great protection, but read the fine print, there is alot of ways they can get out of covering your items