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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30886 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 30,885 reviews
  • Rated 5 out of 5 stars

    Exceptional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad mounted the tv and ensured all was working before departing. Excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    beware or get geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we buy everything with geek squad its like why wouldnt you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used yet but great to know I'm covered by the Best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to utilize, but glad I have this just in case!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes Please

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to utilize, but glad I have this just in case!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has Always Had my Back.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad. Ive worked with these people since they opened in North Mpls . When they came on the scene they had a fleet of black and white VW Bugs with their logo on the side . Everyone from the thugs on the street to the Excutives on the top Love these Nerds . Always polite and courteous and for the older crowd trying to learn very very patient . I will work with these people until the end of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely Worth The Money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome protection plan for all electronics! Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service plan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend for new appliances covers all vital parts

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not happy about the way the Geek Squad works.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe the Geek Squad protection should start at the end of the original manufacturers warranty, not immediately. The way this one works, we are only getting one year instead of two years (the one I purchased). Not happy about that at all. During the original warranty, the manufacturer should send someone out to repair your TV.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Should definitely get the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely would suggest that 5 year warranty. Makes me feel safer with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad cleaned out virus on laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped me with my laptop. They knew what the issue was and explained to me how to troubleshoot problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person unboxed my printer and set it up..He was very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this just in case I might need it I usually don’t purchase extended warranties

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable service for the price I paid. GS gives peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this program I feel good about my products being insured with Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feel better knowing if needed can use this extra protection for my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are very knowledgeable and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this protection, the squad is very knowledgeable, professional, respectful, helpful, and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Accurate Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Help my grandma set up her TV over the phone in under 5 min. when she could barely turn the last one on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have if ever needed, hoping that I don’t and my product continues past 5 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we haven't had to use this, but we have in the past for products and have always been happy.

    I would recommend this to a friend