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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30816 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 740 Showing 14,781-14,800 of 30,816 reviews
  • Rated 5 out of 5 stars

    Squad UP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad offers the service and protection you need, especially with complex and/or expensive products. Well worth the investment and piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely would buy it is worth the money for any type of electronica purchase that you make.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice protection plan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always it is good, when we put protection for our new product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good squad team, gave us enough information but they didn’t install my tv. We actually did it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully wont need to know how good it is as insurance!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent explaining what the insurance covers, and how can they exchange the item if it cant be fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covers what it says.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont expect anything to go wrong, but its good just in case something does.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is better than chocolate.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't purchase any digital devices or electronics with out getting the extended warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always purchase the protection plan when possible! We can’t say enough good things about our purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a protection plan what else is there to say about it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great having the peace of mind on Geek Squad and to have the understanding of problems that might occur.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Service fine .. but unable to repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately they were unable to repair our iPad Air 2 .. appears it’s another Apple failure for us. Battery died and was unable to replace since it has the glass cover.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I’m spending a lot on a TV might as well get the insurance to have the peace in mind for the five years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not use geek squad to come to house but I contacted them to provide help with setup. Very helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are interested in using the television or electronics for long time, it makes sense to get this insurance. It will give you peace of mind and you can take the product to any best buy store for repair / replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t really rate this because I have not used it. I am not sure if it was worth the money or not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always trust geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought with my TV. Now I am relaxed because just $30 give a peace of mind for 2 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from Tim in the magnolia room at the Merrillville Indiana best buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price! Includes all smart features and streaming.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protects

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents are always responsive! No issues with returns or repairs. They work around my busy schedule.

    I would recommend this to a friend