Customer Ratings & Reviews

We purchased this extended warranty because of a past experience. We purchased a Sony DLP set in 2007 from Best Buy and took the extended warranty. One week before the extension expired they had to replace the entire video engine. The parts alone were $1,500 and I don't recall the labor but it wasn't inexpensive. We were covered (I don't recall if there was a small service fee or not) and saved 6 to 8 times more than the cost of the warranty. Some say if nothing goes wrong in the first 90 days with electronics nothing will go wrong for many years. Well that's true in many cases and in other cases such as ours we have seen it's not true. You can look at this as insurance and weigh the annual cost of the warranty against the risk that nothing will go wrong. However, consider the fact that when something goes wrong with high tech electronics, especially in large sets, repairs can be rather expensive. It's a personal decision and also depends on whether you have the money or desire to pay up front. It worked for us in the past at least.

Purchased an open box in excellent condition in original packaging

Glad to have bought this coverage and service with the tv

great piece of mind for with the factory warranty runs out.

great piece of mind for when the factory warranty runs out.

Nothing like not worrying about having to replace a tv that's covered by an extended warranty. 5 years

The Geek Squad protection is one of the best if you have an issue with your product you just taken in no questions asked exchange for a new product.

I alway get protect plan hasnt failed me in the past

Excellent service and really gives you a peace of mind especially with big item purchases!

Hope I don’t need to use it. Easy to purchase. Great

Geek service has always been great purchase for my products

Amazing protection life saver for everyday life. Choose me for the 400

Have never had to use this but appreciate i purchsed for peace of mind.

they were nice and helpfull when I ask a Q&A they expland

My LED panel went completely blank causing a black screen just 15 month's after purchase (3 month's after manufacturers warranty) Luckily I paid for the Geek Squad Protection Plan and I've NEVER EVER EVERRRR experienced such kind, knowledgeable, positive and prompt resolution. Being I called in on a Saturday afternoon I assumed I'd have to wait for any resolution until the upcoming week. My BRAND NEW TV will be here today. The following Tuesday of my initial Saturday call.

Hopefully I would not have to need them for anything with my TV but I wouldn't recommend this product yes

I have not had to use this yet, so can't really say how it works. Glad to not have any issues requiring the extra protection. 5 stars for ease of purchase.

Great to have protection against any accidents! Highly recommend!!

The extended warranty gives me peace of mind. Hopefully I won’t have to use it.

I love Best Buy. Yeah had good quantity fast and friendly service. Good price yes I haven’t been to Best Buy in a long time. I love the shop y’all have good quality good service and I’m so excited to be with y’all. I have a little experience shopping at Best Buy I love it I’m so excited I bought my TV at Best Buy and I love it and the TV does everything that’s why I love the shop yeah have good service.