Customer Ratings & Reviews

No one can beat best buys services. Think, if they can't repair an item fairly quick they hook you up with new unit. Yeaaaa.

I have not used it, but im glad I have it. I purchased it in case it is needed.

These warranties are 100% worth the money! I bought a Sony A9G in 11/2020 and it died 11/2022, because of the warranty Best Buy gave me $1800 for the A9G, $100 less than I paid 2 years ago, plus I got to keep my A9G despite its pixel issue. I put the money towards the A95K and bought another 5 year warranty! If you spend $2000+ on a tv, it’s worth it.

Thankfully I have not had to use the warranty but having it is definitely a peace of mind. Great price for it as well! It covers everything I would need it to!

Did a awesome job setting me up, and very polite and knowledgeable

Great camera my daughter loves it and use it a lot something fun and different for her and lots of stuff for it.

Really amazed about how the service was handled, just call and they gave me the appointment date for the technician and once he knows my tv problem I receive and email in my case to exchange my tv, thank

The salesman at Best Buy in Germantown (Mr. G..." ) was very helpful, knowledgeable, and patient with me. He took time to explain the importance of purchasing a warranty for my 24 " televisions. I did purchase three warrantees. I appreciate his assistance and would definitely recommend him to also help my friends and colleagues with purchasing items at Best Buy..

Had 2 tvs replaced by Best Buy and had no problems with them! I always buy it on all my tvs! About to buy another tv from Best Buy and the service plan! Only people I buy from!

Look no further, for the price you won't get a better picture than this. Almost OLED quaility, but way brighter, so perfect for a Living room with lot of natural light. Save $1000 and get this unit a try.

My Geek Squad Protection is the best purchase I could have made! I've had to use my plan twice so far since purchasing the TV. Once for the TV wireless capabilities, as the internal connector was not working, and once for the remote when the IR reader stopped working. The Geek Squad provided superior service both times. The wireless issue did take longer to solve, as the part was on back order for some time, but the Geek Squad kept in contact with me weekly to update me on the expected arrival and to let me know they'd not forgotten about me. Wonderful customer service!

Ordered protection after my purchase. The customer service representative was great. Got the plan set up and paid for without going back to the store.

Got my replacement but your protection goes away if you make a claim. 5 year is kind of misleading.

Whenever I make large electronic purchases, I always consider and usually purchase the optional Geek Squad Protection which is typically for at least 5 years. Most of the time, it has come in very handy with address issues with products like when our Whirlpool Washer we purchased in 2007 had numerous issues (never the same problem) over the years which Best Buy fixed each time. Do yourself a favor and consider getting this when making large purchases.

I havent used it but it does offer peace of mind knowing im covered.

5 year Geek squad protection is an important addtion to have when you buy a new TV. They will come to your house to fix it and if it can't be fixed they will replace the TV with a TV with dollar amount up to what you paid for the TV.

Some of the best service I have received 10 out of 10 woudl recommend

Excellent coverage, you never know what could go wrong, No need to hassle going to the manufacturer, protect yourself It's an excellent price and product!

I have used the Geek Squad in the past, and they have been very helpful. Knowing that you have someone to call when something happens to your product is a relief.

Geek Squad is a most have. The peace of mind you get by knowing that for 5 years you have the protection of your investment by a solid group of professionals. I have made some services calls for some of the articles that I have purchased and have had issues and the service that I receive is 5 starts always.