Customer Ratings & Reviews

1st Hisense TV so really felt it was the best thing to do with a 2 yr additional warranty. + the price was very fair

I have other products that the geek squad have fixed for me and I am happy with their service

Representative was courteous and thorough and very knowledgeable.

Great quality, perfect sound 2 years No issues Great price

The material is excellent. I highly recommend it and it looks very comfortable on the wall.

This service is a must have for all of your purchases. There is no haggle-they replace or give you credit immediately. I add it to all of my purchases.

Have not used as of now so no opinion, but nice feature to have

This plan is exceptional. I was able to have my Hisense 70AG6 replaced due to the cost to repair would not have been worth it. Definitely worth the extra money spent to protect your investment.

I truly recommend this protection I always like to buy extra protection for the items that I buy , if you want to be with no worries just get the protection plan.

Very good value to protect your resent purchase . Reasonable priced

Highly recommend signing up for the Geek Squad. Whenever I have tech issues, I can easily contact them and get help over the phone or make an appointment to see someone in person. They really do help you try to resolve computer issues and answers your questions. I also contact Best buy corporate for geek squad help and everyone was so professional and nice.

Normally I do not purchase extended warranties, but after a recent storm I had a need to buy a new TV. After listening to everything that this warranty covers I found it to be a good cost effective thing to buy. If I had this on the TV that I had to replace, I would not have had to buy a new TV.

I bought a tv 8 years ago without a protection plan in it started malfunctioning 1 month after the basic manufacturer warranty expired. Vowed never to get a tv without it after that. Always recommend the warranties now

I have not had a chance to actually use them but I have heard a lot of great things. I hope that I do not need to use them and this was just for protection but from what I have heard, they are well trained individuals.

I always add Geek Squad protection for expensive new products like big flat screen TV installed by Best Buy, but don't let anyone else touch the device or they may not honor the protection plan! (Which is why I put 4 stars instead of 5). Found this out with a TV purchased 2 years ago and installed by a handyman, then when there was a problem Best Buy would not take responsibility for it. So new TV installed by Best Buy and will only let them deal with it from now on! For portable items like laptop computers I also love getting Geek Squad protection as then can bring it right into any Best Buy store for problems.

I highly recommend getting Geek Squad protection with any computer purchase, and the two year is better than just the single year, they're great to work with, and you don't have to seek out a computer specialist, and hope they know what they're doing.

2 year protection is a must have for all products. I have a 3 year old daughter and she spilled orange juice on my Chromebook. Absolutely something that was my fault and typically i wouldn't expect to be refunded or covered here. No questions asked they took in my device, attempted to fix and when they could not I received a full credit a little over a month after dropping it off.

Since the tv was on sale, I bought the protection for a great buy and now can relax if something happens in the next 5 years with my tv. You never know how long something will work but I’m protected if it stops working.

Always get the Geek Squad to back any purchase! I’m a firm believer of extending the warranties from any and all purchases! A small cost to add it now could save you a lot of money down the road!!

Got a 50 inch TV a few years ago back in 2018 the screen was recently damaged on the TV thanks to geek squad 5 yr protection plan I was able to have my older TV replaced with a Newer model for only 20 diollar I highly recommend everyone purchase geek squad protection plan you new know when you may need it.