Customer Ratings & Reviews

Seems like a good service. Covers most of what the manufacturer's warranty too. Not a bad price for what you should be able to get out of it.

Our Geek Squad were professional and informative. We appreciate all their efforts to educate us on how to operate our newTV.

Geek Squad protection for my TV is great. Used it for the first time and the agents that came to my house were professional and explained each step of the process. Unfortunately, they could not fix my TV so I ended up with a new one just as described.

I got the warranty based on the fact that the item I was replacing was a couple years old. The cost of repair was more than it was worth. So when I replaced it I just got the extended warranty.

I really like my sound bar. Great sound quality for a reasonable price. Makes me feel like I'm in a movie theater.

The agent was very helpful in identifying that my old plan didn't give me the benefits that would help me save money on my current CPU issues. He refunded (pro-rated) the old plan, signed me up for the new plan and I saved $75.00 overall. Jay with Geek Squad is the bomb!

Am very happy with how the geek squad works, they are quick to get with business' and take my device to get fixed, they are nice and very helpful

Def good to have geek Squad Protection for my LG C2 42 inch tv

BELIEVE ME, this is the best purchase you can buy when buying these new large-screen OLED TVs. New technology can cause various problems and having this warranty coverage has saved me now twice on previous 77" TVs. Well worth the money over time.

Although many people don't like paying extra for protection plans, it gives me peace of mind. I have had some unexpected mishaps with my devices and knowing that I can make an appointment and get my device fixed without an additional cost is worth it to me.

I rarely have something go wrong with electronics, but on a fairly big purchase, like a smart TV, it makes sense, since the standard warranty can leave you without use of the device for weeks if something goes wrong. With this, I can get a replacement or repair in no time.

Great tv, picture and colors are flawless. Would definitely buy again.

Haven't needed their services, but happy with that!

love the tv! has been working perfectly since i got my hands on it

I've used this on 2 previous Samsung TVs. All went out at the 2 year mark(both replaced by Geek Squad). Purchased a Sony OLED with 5 year protection and already passed the 2 year mark so all is good!

i'm really glad my new 43" 4K TV came with it. it was a reasonable price too, i decided i didn't need the 5 year one because that was too long. the two year for an extra $20 was perfect! I am worried something might happen to the TV one day, so i decided to get it.

Gives you the piece of mind in case something goes wrong.

I haven’t had to use it yet. I did get the 5/6 year plan. Just in case.

excellent work and service customer service good price

Ordered 4 40" tvs all at the same time for a project. Everything was going fine until I opened the last box (#4). No image, just the line/shape screen, well actually I could see some of the menu to the left. Called Best Buy, said you're over 13 days, can't help you. Called Vizo next, at first they said 1 year warranty, but the next day and a few emails it was determined it was a Best Buy problem and they can't help us. Unfortunately we had to buy a 5th TV to complete the project.