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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30804 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 396 Showing 7,901-7,920 of 30,804 reviews
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything has gone well with the services requested and for those that didn't work the first time a second technician was sent out to resolve the issue making me happy with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad took care of my issue right away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase ever ! It came in handy when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job on fixing granddaughter’s phone. Thank you so much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty and very affordable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually don’t purchase warranties but with a tv this big I wanted to make sure it’s covered. You never know. Very affordable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having geek squad, for the most part it has been great, I did have a problem with my laptop, brought it in, they sent it out to be fixed. They also charged me because they said the problem it had wasn't covered under my protection plan, but when I got it back, it still wasn't fixed, so basically I went with no computer for almost a month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEDK SQUAD INSTALLED MY TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i purchased a new TV. I needed to have it delivered and installed. By purchasing this it was more economical then paying for delivery and installation. Installation was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best service around! Fast service and knowledgeable group of people made my experience seamless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% the keep their word

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always ready to solve and problem or questions I might have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No hassle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection for your products, easy to use and no hassles

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixing Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan allows my computers and other technical devices to be fixed. A good deal if you have children with technology. Saves you money and you can csncel at anytime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Luckily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luckily we haven't had to call them for help. We got the greatest insurance for extra protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always there when you need it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad replacement programs. I use them often when I have issues with my products I get a store credit and pick a new product is great! Recommend everyone purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m just happy to know you have a team of people there in case anything happens with my tv. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best to have the protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an LG tv before and didn't buy the protection and when it was still under warranty it would have been so much easier if I had purchased the protection. I totally believe in it and my friends have told me also how good it is too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not the type to just go and get protection, but after thinking about it, I'm glad I did. I had an issue and this was taken care of no questions asked. Great job Geeks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HappyinSanDimas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to give local Geek Squad 5 Stars. If you get transferred to call center hang up and give Glendora Geek Squad the call. They know customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad warranty saved me twice and I got a store credit for my next time. For the piece of mind do it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a televison and of course I had to also purchase the 5 Year Geek Squad Protection Plan. It gives me peace of mind that if I were to have any problems at all with my tv I can count on Geek Squad repairing or replacing my product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recommend Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Services are recommended especially for large UHDTVs. I enjoy the service in Culver City because they do stand behind their product in case the item breaks or is damaged in some way, and it's very much recommended. I would say get the five year plans if you can afford it since it does get costly when you purchase only the two year plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is for the service plan on my tv. Hoping I never have tp use it but glad I have it in case I need it.

    I would recommend this to a friend