Customer Ratings & Reviews

I recommend that standard geek squad protection always be purchased if you expect any response by the geek squad when purchasing hardware from Best Buy if it requires installation and setup.

The Geek Squad has always been there when I called for support or taken my computer to the Burlington, WA store, and solved my problem(s). Great service Geek Squad.

Unused at this point but product is new. I purchased this due to the cost of the OLED TV and possible future repair issues.

In purchasing my protection plan the agent was very customer friendly and professional in her processing of plan and also explaining details including the plan Very professional Thanks

I usually get this service with my electronic, I have use this service twice never had any issues as of yet. Quick service !! Recommended

I must have you never know when something is going to break a malfunctionMust have, electronics do break

The warranty is great i use it in the past and they are top-notch. I wouldn't leave out the store with out it.

Will always brag to people about the warranty. Best Buy geek squad I believe has the best out there

Excellent service, product and warranty. Couldn't ask for anything better.

You can never go wrong with getting a GSP for 5 years. You never know when you can have an issue on your QLED.

Geeks are always there to solve my problems. They do most remotely and my 3 year old laptop is doing fine with their upss da are every ) months or so.

Always friendly, easy to use, I count on them to be my service providers and have not had any issues, on the contrary all has gone well, over many years

Excellent sound easy manage. ……………………………………………………..

Better to have it and not need it, then need it and not have it.

I didn't keep the TV so I was refunded, and it went to the next TV I bought. Oh, I would suggest getting the 2 yr protection plan, it's cheaper than the 5 yr plan and when its time to renew, it is MUCH cheaper!

Had to have Geek Squad come out to help hook up the new Smart TV wth Cable and Samsun Soundbar, turns out everthing was hooked up wrong and now everything works with the Cable remote. Glad I bought coverage.

Geek squad has never let me down if a product I bought has been damaged. I can get the same product good as new from the shelves at the store.

Geek squad has never let me down if a product I bought has been damaged. I can get the same product good as new from the shelves at the store.

I did not purchase insurance prior, but have found that it is great to have just in case. I would rather be safe than sorry. Hope i never need to use it but a great advantage just in case.

Great peace of mind having this protection if i need it.