Customer Ratings & Reviews

When I call Geek Squad and told them that the delivery man just came and dropped off the TV without helping me set it up, they told me not to worry that he would have them turn around to help me set it up, and that put my mind at ease that I made the right decision but getting this warranty.

Took great care of me when my tvs had issues. You do have to send in for repair first which was annoying but I got two new TVs in the end.

I normally purchase warranties on all the products I buy, but never use them and the warranties then expire. My television had a screen issue, called geek squad, geek squad came to service my television, geek squad could not fix the problem, television was then exchanged using the warranty. Great warranty!

I purchased this protection on my Roku tv in case it should quit working properly like my last tv did when I hadn't even had it 6 months. I had the protection plan on it also so it covered the cost of my new tv.

I love Geek Squad!!! They are great people who really know their stuff!!! I am always thankful for the Geek Squad!!!

Vizio failed after 4yrs unfortunately. Thankfully the warranty helped me out by getting store credit for my tv so not all is lost. Happy with the service!

[Employee of bestbuy] I purchased this system before and it was great! The subwoofer worked amazing during action scenes. This one I purchased for my mother and she is living it.

Best Buy reimbursed me the full price, plus sales tax cost of my recently deceased 3 year old UN50JS7000. Without this coverage, replacement would be entirely out of pocket. Just purchased replacement HDTV with 5 year Geek Squad protection as well. Assurance well worth the cost.

This is a new TV so we haven't had to call geek squad on it. But I bought a TV for another family member recently, and purchased the geek squad protection. It was well worth it they came out to their apartment and took care of the issue. It was a factory defect and Best Buy stood behind The geek squad coverage

If you need help getting it to your house they will bring it and hook it up if you need them to.The protection plan is my favorite part of the geek squad.

Always reliable and have the answers I need if there's an issue with my tech

Purchased this additional warranty support contract to cover the item purchased with it. Always good to have a backup plan if there are any unforeseen issues with the technology.

I bought this for my mother when she had her new TV set up. She has already used it and the service has been great. I think they helped her set up her hearing aids to connect to the TV and have helped with other functional things she did not know how to do. Very happy with service.

I have always added extra protection on my televisions, but never had to use it. Just in case. I wish I had it on my gifted Hisense television.

Great plan that takes the worry out of the little things

Worth every penny to protect your purchase when getting a new OLED TV.

I have purchased this for four 55" TV's in the last eight years. And have used it twice. If they can't fix it. They will let you pick a replacement of equal or greater value on any brand. Of course, you pay the difference on any upgrade.

I had a LGC2 go out on me they gave me a gift card for the entire purchase price of the TV. It was fairly simple. This is the first time I've had to use it for that.

I purchased this for a 70" television I bought from Best Buy. I will have 5 years of coverage. I have had several of these plans before but only had to use one on a Yuneec drone I got a couple of years ago. If they are as nice with my TV plan as they were with the drone I should have no problems.

The Squad of Geeks at Best Buy have saved my butt more times than I can count - I am grateful to the protection that I have under them.