Customer Ratings & Reviews

We were reluctant to purchase the Geek squad service but so glad we did. We have need help several times and we also purchased a new TV and it is covered with 2 day shipping. Love it!

What how bad TVs are made it’s important to buy the protection plan the previous 3 TV’s I purchased have have all quite working on year 4

I love Best Buy. I love their warranties. Their warranties are second I will always buy my new TV from this

Thankfully, I haven't had the need to use it, but I would totally recommend getting the warranty for this TV. This TV was our best buy yet, and I would hate to have something happen to it and not be able to repair it. It is better to be safe than sorry.

I love your protection plans one of the main reasons I continue shopping there.

love buying my merchandise from best buy great customer service and products and warranty

Peace of mind after taking 5 year purchase guarantee plan. The Bestbuy offered the 5 year program for $99 which is a reasonable price.

Havent needed it yet but i feel good having it in case i do.

Always get the protection plan. It’s worth it because you never know with how stuff is built these days

Great people and great help they answered all my questions right away

Just before my Best Buy warranty expired I needed service. I am very satisfied in how simple Best Buy made using their extended warranty when I needed it.

What can I say about these guys. Over the years they have helped me in all kinds of situations with my laptop. They provide excellent customer service and they are professional.

I loved it, it’s one of the best stores I have had smooth purchases

Haven't had to use it, but I've got it. Just in case.

Geek squad protection is a must. So worth the money. I get it on almost everything I buy from bestbuy. Expensive tv and xbox remote broke.80 bucks was alot cheaper than having to buy new one.

Always hard to want to spend the extra on a warranty you may not use. For us though it saved us from having to spend alot to replace our tv when it burned out but still under warranty

Do not do what I did and forget to add this to you're purchase, definitely worth the piece of mind it gives you. Also is a value and if the squad is ever needed are some of the nicest most patient people around.

Vivian great tech. 100%. She had everything hooked up in no time. And explained how to use my remote.

Everything I've purchased has the Geek Squad protection. It's another way of protecting your devices in case something naturally damages your product. Please take care of your items customers and the Geek Squad will take care of you! The store I purchase my items at are amazing!

Take computer, mobiles, or report tv issues. They are knowledgeable about technology. Very happy with their services