Customer Ratings & Reviews

Professional crew and punctual delivery, easy to work with scheduling

I haven't used this protection, yet... I did use the same protection purchased on a similar LG TV. It was great. I'm not fond of TV shopping, and this fixed the TV in 1 home visit... the 1st time. TV works as usual now, and I don't have to spend $$s on a new one. It was worth the money.

Went into the store with a tv that had a protection plan it wasnt working properly they exchanged i walked out with a new one and was 100% satisfied and will continue to shop with best buy

Having the geek squad one click or call away is very reassuring!

used but in very good shape love it just like new thank you

I like having the peace of mind knowing my problems with my electronics were covered. Geek squad was professional, not like a little overnight shop set up.

Friendly customer service took care of my problem very quickly

I hope I never have to use it with our new OLED TV, but it saved my bacon when our 2 yr old LED set developed an issue with the panel. Since Visio panels are not replaceable, it provided a credit equal to my purchase price. This allowed me to upgrade to the better quality picture of OLED.

Every item I purchase from Best Buy I always get an extended warranty one thing I say about Best Buy they stand behind their warranties thank you very much keep up be good work.

Great service helped wirh my return and loaded my tv in my car

I got it for a 5 year extended warranty, I feel more protected

I bought a 600 tv. Ain’t no way I’m not gonna insure it for 2 year after the fire destroyed the last one. I love my tv so much, I literally named it “Brad Pitts TV” I’m almost positive he owns the exact same mode. So no better option then to protect the same tv that he may or may not own.

Great service from everyone in the store. Happy with the outcome.

Do not Live without it. Do not Live without it. Do not Live without it. It is wonderful when you need it. Never get the Geek Squad warranty on a cell phone if you have trouble they only do factory reset. Unless you break it. Everything else Geek Squad is the only way to go.

great support and must recommended to take for any purchase in best buy

Geek Squad always providing great and excellent services.

We purchased a Microwave for our granddaughter going to college. It was reasonably priced and she was happy that shew had coverage during her next 4 years at college.

Great service Geek sqaud never lets me down and they even show me and help me understand things i dont understand

I mounted the TV Myself but the people were very helpful with all the advice they gave me, I appreciate all the recommendations and good energy I was given

Hope we never have to use it. Normally I don't purchase a warranty. Have never owned a T. V. like this so I figured the warranty might be a good idea