Customer Ratings & Reviews

The agents were very knowledgeable and very proffessional

Did not use geek squad for my tv install but have used them before for computer problems. Great service with very knowledgeable agents.

I haven’t had to use it yet. I did get the 5/6 year plan. Just in case.

Whenever we buy anything from Best Buy we always get the Geek Squad protection which has always been beneficial to us!! Lightening storms etc can damage tv's even if you have generators or power supplies! So for us the protection is well worth it especially with how expensive electronics can be!

The installation was done fast and he was friendly.

I wanted to send it abroad. On Q&A section Westinghouse confirm that it can run on 220v (Picture attached). I pull the data sheet from Westinghouse website, and it says Power Source AC 100V-240V (Picture attached). On the TV itself it is mentioned 120v (Picture Attached). I called Westinghouse, and they conflict their own information on data sheet and Q&A that it cannot run on 220v. What is true Westinghouse?

Purchased a LG 4K smart tv from Best Buy and added the 5 year Geek Squad Protection to extend the manufacture warranty. Due to brown outs and other voltage irregularities, having this added protection provides peace of mind. A must add on at point of purchase from Best Buy.

It gives me much peace of mind that the TV I bought for my father has a fix or replace coverage for the next 5 years. The cost works out to a couple of drinks from Starbucks per year. VERY affordable coverage that can be redeemed at many stores. I live in a different county than my parents. TV problems, there's a store 5 minutes away from them!

Haven't taken a warranty out in several years. Awesome to have just in case something goes wrong with new items.

Havent needed there service on my current items but in the past ive used them for repair. Will always recommend getting the warranty through geek squad.

Havent used it yet....................................

Easy to use when needed to use the greek squad, you also just ask simples questions too

Highly recommended you never know when you may need tos service and to have the piece of mind is worth it to us

Great product excellent customer service in-store and online highly recommend bestbuy

The warranty is well worth it they honored my last extended warranty as promised. You never know when you will need it.

Being that I have had on TV hit by lightning and a burnt ends on an old lady it I prefer to use Geek Squad affordable cars if they cannot fix it they will replace it or you will get your money back with no problems has been my experience using them

The agent was so patient & helpful. Answered all my queries. Took so much time with me. I really felt like a valued customer.

I always get the 5 year insurance on my large tv purchases. These newer TV's are like computers. Never had a problem with my Sony tv but if I'm dropping 3 grand, I need some assurance it won't just randomly die and then I need to get another one.

Haven’t needed the Geek Squad for this particular item as of yet because I’ve only had it for a month but in the past Geek Squad was worth it so I purchased it

While we haven't had to use the service, it's good to have the reassurance that our new TV is protected. The cost is worth the piece of mind