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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30774 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 285 Showing 5,681-5,700 of 30,774 reviews
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were nice and friendly. They helped me setup my tv with ease within 30 minutes. They were quick and professional about it. I would highly recommend having geek squad help with setting up your TV. It worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So excited for my purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super excited to have a warranty this long, hopefully it comes in handy, but I’ve heard great things from friends!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought a new TV with my geek squad credit because my three year old OLED had a few bad pixels. Worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe the protection plan is a must have for expensive tech that you plan on keeping for years to come. In the past, I had to make claims a few times on my products and the geek squad always corrected the issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t needed the service thankfully but I’m confident you’ll take great care of me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exchanged my OLED twice with no hassles

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this with my LG OLED and have had to exchange my TV twice! No hassle exchange both times and now have a beautiful TV. Happy with the service and piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the Geek Squad protection they always to a great job if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gamer1986

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don't like manufacturers' warranties, best buy has a great price ... it's better since you can make an appointment and the technicians go to your house to check what is the problem with your device ... very good investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Plan Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 2 year Geek Squad Protection Plan when I bought my LG OLED TV. I haven't had to use the plan yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchased my tv I had to get protection.If you really care about your tv and want to use it without thinking about any damaged not being covered .Then this is the plan you need and have a peace of mind .Enjoying my tv to the Max

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek rockstar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Value per money,must have warranty for your electronic devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have many times bought Service Protection. Used it once on a Printer and was provided with compension toward an upgraded printer with no problem. Took this service protection out on our new Samsung 55" 8000 Series. Hope to never have to use it, but feel comfort knowing we are covered for five years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    mixed experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I called the geeks on my new Hisense TV (since then, returned) to figure out a volume control problem. The first tech just said I should bring it in--no attempt to troubleshoot. The second tech spent a long time with me trying various things, and theorizing about what the cause could be; I appreciated that, even though we were ultimately unable to solve the problem and I had to return the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2year warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I also purchased the two year warranty. It was reasonable and a necessity with electronic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why not. Who knows.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it is a 50/50 thing when it comes to warranty and Geek squad. The tv is expensive under a good discount. Getting a warranty is not a bad idea. Seriously what if…! Just like to be on the safe side.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1st time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    haven't had to use it but have close friends that have thats why i purchased based on there experiences

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad installed/mounted my tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv installation was very simple. All that was required was mounting the tv on the wall. I dont have any other devices that needed to be connected to my tv.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not actually had to use the geek squad, but they have answered many questions for me and were very knowledgeable when I am in the store trying to purchase what I need. I feel I will have reliable and knowledgeable service when I need them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced the screen on my 55" LG OLED due to 'burn-in'. Get the warranty when you buy this product, it will save you a LOT of money down the line! Guys were in and out inside 45 mins! Thank you Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty is definitely worth it. Make you feel secure on purchase

    I would recommend this to a friend