Customer Ratings & Reviews

I love Geek Squad...it gives me the protection and confidence I need to buy from Best Buy..which is the only place I buy my electronics from.

The agents are good people who are professional and good at their job.

After purchasing a Samsung 65 inch TV, I wanted it to be professionally calibrated. The calibration tech came to my house and calibrated my TV in about an hour. It looks AMAZING!!! Very professional. Highly recommended.

I always try to purchase geek squad protection for all my big purchase at best buy and they have not failed me. and it gives me peace of mind knowing my items will be fixed or replaced if anything were to happen.

Really expensive for a 77" OLED but you need a warranty with something this pricey. Ive had issues in the past with tvs and BB warranty and geek squad were always great

We had an issue with sound on our Toshiba Fire T.V. and the tech who came to replace mother board was so great. Protection is always needed no matter what you buy. You just never know

With Todays TVs breaking down so often this service has saved me a few times from losing money. I always purchase with getting new electronics.

Worthwhile service to add onto any electronic purchase. Gives piece of mind knowing that if there is any issue they will be out quickly to fix.

I haven't used the 5 yr warranty and I hope I don't have to.

I always buy a Geek Squad Protection Plan for my more expensive electronics. The two times I've actually needed to use my protection plans, I was taken care of by the Geek Squad employees with no fuss or bother and was completely satisfied. Their service was above and beyond what I expected.

I have never had any trouble getting replacements for products that have gone bad within the warranty period. It is money well spent if you do not want to have to pay to replace the product if it is defective outside of the manufacturers warranty.

The additional insurance is always good to protect your purchase specially, if it’s a large one

Always better safe to get items that are delivered. Never know how much jouncing around it did in it's travels.

If you're looking for piece of mind. Go ahead and add this. Especially if you're getting an OLED that has the potential for burn ins.

We buy everything at Best Buy and always get the protection plan because it is money well invested. Any product I buy I obviously like a lot and want to protect and in the event something happens want to be able to have very capeable hands to repair the product. That is why I trust the Geek Squad.

Tv is working well woth a great picture. Love the google format and all the channels it provides

Always there when needed! Definitely helped fix a couple of my issues.

I would highly recommend the Geek Squad Protection. It's worth the price. When my tv stopped working, they provided a full credit to apply towards a another tv of my choice. The only downside was that it was difficult to speak with someone. I had wait on hold for a while, however overall the protection plan is great.

Great place to buy from and great tv good graphics really pleased will be back forsure

Bought a 55inc OLED…. Of course I’m gonna buy the warranty. It’s why I got my old one replaced with the new one.