Customer Ratings & Reviews

Glad to have protection on my tv. Haven’t had to use it yet and hope I don’t have to.

Simply the best service from online reps to in store resps. They are here to help and they have done so many times.

Feeling very confident about geek squad service. That’s why I took the extra coverage.

The agents were great! The know a lot about how to mount your tv with no problems.

They were able to diagnose the problem on the phone and able to come out to fix the problem in 2 days.

I would recommend getting the geek squad warranty if you’re purchasing a computer for your son or daughter basically covers a new one if something happens to it if anything is spelled on it . it’s dropped or ran over by the car Lol

We have been using Geek Squad for all our electronics for more than 7 years. The price has been reasonable and the service has been reliable year after year.

They are really friendly and helpful, love their costumer services

I have had two large tvs break and been fortunate enough to have the geek squad protection. In one case the tv could not be fixed so I got what I spent for a new tv. In the other case they were able to fix it. I would give it 5 stars except that in both cases it took over a month to get the service. That is way too long.

Have used Geek squad protection before and never has an issue.

10/10 always get geeksquad! Love the protection and ease of mind not to mention every geek squad woman / man I've worked with had incredible customer service and tried to always handle any issue I had!

got this for my girlfriend for christmas and she loved it. good for the price. wish that small tvs came with higher picture quality but it’s good nonetheless

Have always shopped at Bestbuy because of geek squad.Great service and staff .Haventbdisappointed us yet at least not at University Bestbuy in Florida.I’m confident all others won’t disappoint either. Hopefully new yearly service is just as well as monthly per item service.

Haven’t had to use for the tv however anytime in the passed I have had to use geek square they have been very helpful!!

Always a a good idea to have some extra security in case life happens.

Awesome quality service happy to have Best Buy by my side keep the good work up !! Love you guys

We've always gotten the protection plan and more often than not we've used it within the 5 year time line. Great service, love the Geek Squad!

always buying a warranty with huge cost items you don't wnt to be stuck paying for repairs or replacement yourself

I had already purchased this plan in the past and it was the best

WE LOVE our usual tech - all of them are great! They always make sure we understand what's wrong and what they're going to do to fix it.