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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30777 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 308 Showing 6,141-6,160 of 30,777 reviews
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually buy the warranty for the products I purchase at Best Buy. I have used the warranties I have purchased in the past for every one of my washers. I would recommend at least getting the warranty on any washer purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope its never needed but its a great protection plan over the standard manufacturers warranty at a unbeatable price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great knowledge and customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan is a great choice when purchasing more expensive electronics. Can’t beat the ability to replace something you bought if it breaks without the hassle of manufacturers. The only negatice would be the price point.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Had a problem paying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cashier was lazy and use my coupon toward the warranty instead of TV. The company almost loss the sale until another representative saw how upset I was and corrected the order. I have used a prior warranty on another tv and their service was excellent.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us. I apologize for the poor experience you had with us recently. This isn't the level of service we aim to give you. We look forward to serving you in the future!

  • Rated 5 out of 5 stars

    Service Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so happy I got the service plan for my new tv. It is nice not to have to worry about bringing the tv in to a Best Buy location if anything were to go wrong with it. It takes my worry away. I haven't had to use it yet and am crossing my fingers I won't need to. I consider it insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that geek squad helps with everything and if you aren’t satisfied with your situation or product they will make their best to make it better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad Tv warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought my first qd oled from Best Buy and wanted to have confidence about the tv. The 5 year warrabnty is a bargain for Oled tvs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad purchase protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased Geek Squad protection for peace of mind on my Best Buy purchases. Ive used it before, and it gives you your moneys worth for sure. Spend a little extra and get the coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super cool tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv has nice colored and everything is easy to understand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flat screen tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this protection for our 55 in flat screen tv. We have three kids so getting a protection plan was a must. One little mishap could destroy the TV and knowing I'm protected makes me have a sense of safeness with my investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to use mine and they were courteous and processed my claim quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection--A Great Value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great value! I've already used the service and it paid for itself!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help with virus scanner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best buy representative was great he was a great help on helping me decide on my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it, got it, Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth having when buying any electronic merchandise from Best Buy, just to cover yourself. We had a Sony 55" Tv that blew up after four years, and we got a new Tv because we had the extra protection in warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a really good buy for my grandkids. It was the perfect item for their convenience. I have purchased others and recommended this it to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope i never have to use this but it is a nice feature to have. Figure it was better to have it in case. Replacing a new TV can get expensive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the protection plan because returning an item is hassle free no matter what happens accidental damage or product failure. Simply walk in swap them out and be on your way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better be covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want to be covered and fell comfortable with your devices protected go ahead.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hard to judge when you haven’t used it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it but glad I got it for my new Hisense TV. I don’t know much about the brand so I thought it was a safe bet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have yet to need a replacement or help with setup but I appreciate the option

    I would recommend this to a friend