Customer Ratings & Reviews

For my first Oled tv I wanted to get the protection plan to cover myself. Just in case. I like having peace of mind. Best buy is the only place that covers burn in.

Haven't had to use it yet but love the fact that If anything goes wrong they will come to me not the other way around

Geek squad protection is a must wear any electronics Purchased at Best Buy you might think you don’t need it, until you do.

Got the warranty in case it breaks haven’t had to use it yet

This is the best investment for a modern TV. They don't last and this has you covered

Have never had to use this other than once and it was prompt and effective service. Geek Squad technician knowledge levels are actually pretty good and my theory is to buy a model level down and pay for the extended warranty through this service

Having used other extended warranty from Geek Squad I always get one with any major purchase. It gives me peace of mind knowing for at least the length of the warranty I will always have a use able product. When you need it as I have had in the past, it sure felt like a wise decision afterwards.

Got the plan and used it on a computer that got damaged by water spill by my kid. They allow you to replace it or get money back.

Bought the 5 year warranty when I purchased my 40" UHD TV. For some reason, there developed a problem with the TV. I took it to the Geek squad, and they shipped it to Atlanta for repairs. One week later, it was returned, working flawlessly! Best insurance I could have bought!

[Employee of bestbuy] Great service will take of you ……………………………………………..

Love geek squad warranties.Anytime I have a issue with a product I'm able to return it to the store and the customer service rep returns the items for me.

Overall a great deal. if it breaks within the time they will fix it. so glad i got this it has saved me so much trouble

I had a TV that went out and I needed to get it replaced. I called geek squad and they came out and replaced my TV for me so I do recommend getting a protection plan.

After your failed phone evaluation, The visit from technician was able to address my broken TV in two days after a wasted two weeks of phone service!

It's painful to pay so much for a warranty. But it's necessary to sleep better at night. If something goes wrong with my TV I'd much rather call best buy and say fix my TV then find some local moron to make things worse.

Geek Squad is always good. Never have an issue returning/ fixing any of the products I've purchased.

Beautiful tv. I'm loving it. Easy to navigate. Would recommend!

Hopefully something we will not have to use! But you don't want to be stuck without it these days!

My last TV had issues and thank goodness I had the protection plan. My TV had to be replaced. It was done quickly and the people were professional and well trained.

really glad that I have this protection and it is linked to my account so it will be easy to look up and use when and or if needed. It is well worth it for piece of mind and 5 years is a really great amount of coverage time!