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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30778 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 321 Showing 6,401-6,420 of 30,778 reviews
  • Rated 5 out of 5 stars

    65" HD TV Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insurance or additional Protection is always a good thing to have, makes for Carefree Viewing of Sports, Movies & Drama

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad I purchased this plan because my old TV went out after having it for 2 years and to fix it would cost the same as a new one. This plan will save me a lot of money if something goes wrong with my new TV

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Service was done quickly and efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted it ok just not where my wife wanted it. Not really their faults

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Looking for a new tv

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] This tv was easy to set up and I thought it was going to be too big for the living room but it was actually what I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comforting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use it yet but it does bring some comfort knowing my purchase is protected if something happens to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wonderful service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys are top notch and professional. They also took the time to show me how to use the remote and made sure I could go to my Roku and also my BluRay player. I would not think of investing money in a new 55" HD TV without a five year protection plan.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protect your expensive electronics, if they matter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 Year Standard Geek Squad Protection has been a money saver in the past when it comes to the latest in electronic equipment. It seems like the more features in electronics the more susceptible to being harmed. So it can be worth it for expensive items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived right on time. Installed my new wall bracket and tv!! Totally recommend buying the 5 year contract. My old tv went out 4 years 11 months into the contract and the replacement was a total upgrade!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got my replacement no question asked!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact I can just come in and get a replacement no deductible no monthly. Just get a new one no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Provides Peace-of-Mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Standard Geek Squad Protection provides me peace-of-mind on my Sony 4K HDR TV purchase for five years. And I can always return to the store for electronics advice - something you can't do with a regular extended warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service call

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently called the Geek Squad and they set up an appointment to come to my home. They called before arrival, very knowledgeable and did some adjustments on my 82” LG tv…. Problem solved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    definitely worth making this purchase and came in handy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A pretty good product protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A pretty good product protection plan. Worth the extra money so you don't have to worry about replacing your product and costing you full price again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on site at the appointment time very professional and pleasant to work with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The service plans are great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do yourself a favor and get a service plan! It covers the tv for almost anything that happens to it. Not dropping it, but most regular things that can happen are included in the warranty. I have always had the extended warranty from Best Buy and I will continue to do the same.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Number 1 for service and warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing about Bestbuy is the warranty and the customer service top-notch. I would recommend it to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Supplement to the Manufacturer's Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spending a couple extra bucs now, should save you from having to replace a big ticket item later!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Supplement to the Manufacturer's Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spending a couple extra bucs now, should save you from having to replace a big ticket item later!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not purchase a major appliance without it. Best Buy’s warranty picks up when the manufacturers ends unlike most that charge you and arm and a leg and then have the guts to run it concurrently!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service I should have got this before my first tv suddenly stopped working repairing was more money so I decided to buy new with geek squad now I am much satisfied geek squad have my back if any issue comes with tv

    I would recommend this to a friend