Customer Ratings & Reviews

Love this tv. It was perfect for my daughters bed room. She loves it. The picture is great. Definitely a great Buy

I haven't had to use this protection plan yet. But I've used it for other products and it's easy to use and worth every single penny when it comes to electronics that may not last beyond a year or two.

Geek Squad warranty is very good. I had one on my last TV and this is a replacement under that warranty. Absolutely no difficulty with company after they verified the TV could not be repaired.

good to have when you have any given hi tech item showing 10% ratings of 1 and 2's.

Every time I purchase any technology from Best Buy (TV, laptop, ect..) I would always purchase Geek Squad protection. In case anything happens, I would always stay protected at all times. I would definitely recommend buying Geek Squad protection for every purchase you make.

If it is broken then they can do their best to fix it. They are super knowledgeable and easy to talk to and easy to understand.

My old Samsung tv died 9 days between the 5 year protection plan and I got a free replacement that was a substantial upgrade over my prior tv. I always buy protection plans for larger purchases and it really paid off!

The Geek Squad provides services in-store, on-site, and over the Internet via remote access, and also provides 24-hour telephone and emergency on-site support. Geek Squad no longer works solely on computer-related devices. It now diagnoses issues in and repairs all consumer electronics, as well as appliances.

I buy Geek Squad protection on all my major purchases at Best Buy. It is well worth the price. Got the five year plan for my new Samsung Q80A television. Nice to know my purchase is protected.

At first was not sure about taking the Geek Squad protection but now I have to say their staff is excellent, the service is quick and well done and it is nice to know if something does go wrong with my product they will tend to it in a professional, respectful manner

Agents loaded in to my car with such professionalism

The geek squad guys were extremely professional with the installation. And it is peace of mind to know that i have 5 years of geek squad protection on my tv whenever I may need it.

The 2 year protection plan works great. I buy it for a majority of my products and whenever I need a service or replacement I take my product in, the associate sees that I have the protection plan and they replace the product with a brand new one.

I had a warranty with them on my old tv and when it suddenly stopped working they replaced it with a more expensive better tv

Had this service and really came through when our tv sound went out.

I haven't had to use it yet because the product is new/working beautifully. However, I love that the option is there and it really helped to "seal the deal" for me. Feels great to have the security.

Wonderful service as usual!! Wouldn't buy electronics from anyone else!!

Always get a geek squad warranty on my electronics, minus the TV, I don’t believe it’s worth it, but as far as controllers goes, all day.

Glad that I got geek squad because anything that I never had a warranty on for usually goes out but I have had my TV for a while no problem so I hope it not any problems but if I do I have the crap

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