Customer Ratings & Reviews

My experiences with geek squad have been good and I think it's worth it most of the time to invest in a plan.

Warranty is amazing cant buy new stuff without it. Geek squad has been very helpful thanks guys and gals

Price was a little steep given it doesn’t seem to cover even just 1 instance of incidental damage. Otherwise though, I bit the bullet as it was a significant purchase and I’d like to have even limited protection for it.

Great price for 5 year geek squad warranty on my 50 inch tv.

I bought my TV along with the Geeksquad. They came to my house and brought the new TV when the first TV stopped working for no reason. This was during Covid and brought the TV out. Great service.

I have always questioned buying extended warranties, but this has proven to help me on a TV purchased about 4 years ago. I got the warranty at a good price, and it has more than paid for itself.

[Employee of bestbuy] Always get protection wirh your products its worth it. Be smart on how you use it

Great response and outstanding capacity personnel. Warranty always paid back. Is a must on every purchase.

Always great to have because I have a hyperactive dog who’s always jumping around and can break my tv

It gives me peace of mind after spending 2400 dollars on a tv. Well worth it

I never had to use a protection plan yet but its nice to know that they will cover your purchase if anything goes wrong within that time frame.

I haven't had to use it at all, but it's nice to know it's there in case something terrible has it.

Always put protection just in case. Life brings kids, Mother Nature and accidental sometimes. You just never know.

Always helping with hands on tech issues. Great customer service skills as well!

I would highly recommend you pay the extra bucks for the service plan became the cutomer service is by far the best I have ever experienced when problems occurs however without the plan you are on your own ~ not such a good plan on your own

Haven't had to use this yet since the tv I just bought is working fine, but I've always had good experiences with Best Buy and no hassle warranties.

I purchased it along with my tv so just in case something happens I know I’m covered with geek squad. I’d had geek squad on other items and they helped with them so didn’t hesitate to get it again.

its there when i have an issue and have not run into one yet so its hard to tell im sure it would be of a great benefit if i run into and issue

Great deal @ 2,000.00. These wont last long. Buy the warranty, no worries..

I bought this protection for my new tv. Fortunately the tv never broke so I didn't have to use it. I think for super expensive purchases you might want to go this route, but otherwise I would pass. Most new items come with one or two year warranties anyways.