Customer Ratings & Reviews

This is very good I bought it in case something happens to my TV. I used it one time because I had a question about my TV. Geek squad called me back right away and gave me advice to fix the problem.

I have a toddler that is way to curious for her own good. This was needed.

I always purchase Geek Squad service when purchasing computers, TVs or appliances. The Geek Squad is very responsive when I call them. I like the ease of making appointments and their in-home services.

So far excellent ! Need a new remote wondering how fast I will get it

Geek Squad is very knowledgeable and fixed an issue I was having with my laptop. They had it finished before I left the store and it was cheaper than I thought it was going to be. Awesome crew!

Having the Geek Squad protection service gives me peace of mind that my product will be fixed if service is needed. I had to use the service once, and I was very happy to have it.

If you buy a TV from BB and want it installed properly get the Geek Squad to do it. The two young men sent out to my apartment to install my TV for me was the bum diggity! They knew what they were doing and did it quite well. Way to go Geek Squad!!!

I bought this TV yesterday. Unable to mount the stands to the TV either the screws were to long are the mounting holes are to short.

I bought a trash TCL that died 1 day out of warranty, this insurance covered a new Vizio that also ended up being a wild ride but that was mostly due to freight deliveries.

this warranty is great my sister purchased one with her new tv and almost 3 years later the tv went out by a storm and they gave her instore credit for the full price to replace her tv. wonderful company

It’s been ok. They deff are helpful. I had a replacement remote ordered but it was the wrong remote. Hopefully they will fix this soon

When we purchased our Sony, we bought this, too. The installers were professional, setting up our TV in a quick manner. Their instructions for navigating through it were complete as of today.

Great protection with BestBuy you can always be sure they will fix it or replace it

Best customer services، easy , efficient, worth it ,100%

LG has great picture and value. Was worth the short wait on black friday.

Best Buy has always treated me well. Haven’t had to use the geek squad service with tv

If I could sing a song about getting a protection plan, thats exactly what I'd do.

Always helpful and ready to answer any questions that i have had

My TV was having black spots and Best Buy was super quick to take care of my issue and replace my TV

While I have seldom had to use the Geek Protections plans I have always not regretted when I had to. They are worth the money for sure.