Customer Ratings & Reviews

I wouldn’t be caught without the Geek Squad Protection Plan on all of my eligible Best Buy purchases!

I decided to buy the five year warranty because of the TV was cheaper by buying it on Black Friday so it was well worth paying extra five years for this TV. I think I made a very good decision.

The geek squad installed my refrigerator and the water line. I recommend this package with any appliances you buy.

I always buy the longest warranty possible. Once my tv gave out 3.5 years and it was covered.

Need if you are getting something electronic for a young one or and open box item.

I couldn’t be more happy with the geek squad warranty.

The only good thing about it is knowing you'll have a replacement for 5 years if something goes bad. After dealing with the geek squad customer service multiple time on multiple products it leaves a lot to be desired. Plus I had to pay another $150 for new protection plan on my tv I traded in for, simply because they couldn't figure out what was wrong with my tv. I don't think it's fair that I paid $150 initially for the protection and guarantee they will fix what's wrong and because they can't figure it out have to pay another $150 because they were stumped and tired of trying. 5-6 attempts and still couldn't get it.

If you're looking to get a protection plan make sure you start off with 1 or 2 year if you get a long-term warranty even if your product goes out after 6 months you have to purchase a new warranty for whatever product they replace your bad one with

I feel grat about having this product for added protection agains accidents

Haven't used this yet probably never will but it's a good thing to have just in case

Manager was very informative at the store in helping me to choose this service plan.

geek squad does everything but replace panels. the repair service of my tv was great the guy came in did the work and left. no hasstle at all. same with my computer however they do not fix panels for tvs so don't buy this warranty if you're looking to have panels replaced due to children.

Have not had to use this yet but hope it will be nice if my product goes bad

Have not needed to use them but I have seen their vehicles on the road a lot and ads.

Removal of the old refrigerator and installation of the new one done quickly and efficiently. Great service.

important to have it! i hear this is a good company

You can never go wrong with a product like this this is my second one and I have no complaints

I have not use the insurance and hopefully I want have to use it

I got this after applying for the credit card and I got it for the same price as a 2 year warranty. Having a warranty made it easy to get my television fixed by the geek squad. it covers almost anything.

I have used the warranty and the replacement was quick and easy.