Customer Ratings & Reviews

Our 1 year old Insignia TV lost the picture. I was fortunate to have purchased the Geek Squad Protection. The technician came to the house, assessed the issue and ordered a part. He assured us that he would return the next week and install the new part. When he came back to install, the TV failed. He promptly said "You get a new TV". He gave us a voucher for a same/similar TV. We had to return the dead TV. We promptly went to the Best Buy store, turned in the dead TV with the components, and they directed us to the TV dept. We found the same TV, one year newer, and completed the transaction. When we brought it home and set it up, everything loaded up from the Amazon account, and we were able to enjoy the evening. We recommend the Geek Squad, they were very professional and very accommodating to our needs.

Reasonable price for the number of years’ protection. Hope I don’t have to use it!

Feel better knowing if needed can use this extra protection for my tv.

It’s definitely worth the buy the geek squad protection plan just in case anything breaks

The geek squad was friendly and patient with my decision.

Hope i never have to use it . HOWEVER After buying a open box Samsung 65 9000 series . I wish I had bought ot

I haveaved $500 so far. And within a week of making a large purchase Worth it for me.

…. but my computer isn’t finished as I’m waiting on a warranty claim on a brand new motherboard. Long story on that.. I have been using it for an xbox one my room mate had laying around. The picture and clarity is great and it certainly seems faster than the older xbox. I turned the color ip 5 and it is good, the blacks are great, and it is more than bright enough for any use I’ve had. I don’t find the glare particularly bad. I’m not really much of a TV person and didn’t own one before this (lije I said, I got it as a monitor) but I’ve enjiyed watching some stuff I would have used my phone for before. There is no crunchyroll app, but airplay was easy enough.

I've luckily only had to use the replacement plan a few times, but the times I have were a lifesaver. The first major time I had to use Geek Squad was on a fairly pricy monitor I bought. Less than a few months later it decided to spontaneously burn/break mid project. That same day I got it swapped. Not a few weeks later the exact same issue happened. This time it was easy enough to get a credit towards a new monitor that has served me well. Without it there definitely would've been more difficulty. I've also had issues with my TV but I bought the protection plan. At first I thought it was just a remote issue. Got that replaced no issues. A few weeks later it turns out there was a defective memory issue in my TV so I called and was promptly given compensation.

Hopefully I never need it but to know you have a 5 year warranty is a good thing.

wonderful peace of mind, is the best description I can come up with!!

Good protection plan for TV. They will fix any problems with your Tv or replace it!

Purchased to cover Granddaughters TV. Good deal for the peace of mind

Definitely worth the money for a five year warranty on the TVs

Awesome protection that was available when I purchased the TV.

Had to use my Geek Squad Service just 2 months before it was expired on my 75" TCL ROKU TV .. IT WAS REPLACED WITH AN UPGRADED MODEL AND I BOUGHT ANOTHER 5 YEAR GEEK SQUAD SERVICE..

Geek Squad is awesome! Great, friendly service!!!!

Geek squad protection plan is a great investment for expensive TVs well worth the money

Always good to have have not to use yet. Years ago I had their protection with a smart TV, when things went wrong I got the tv replaced no hassles These aGeeks are pretty cool.

Great prompt and always ready to help s needed better to have it and not need than need i and not have it.