Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30597 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 137 Showing 2,721-2,740 of 30,597 reviews
  • Rated 5 out of 5 stars

    I didn't have my tv installed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I allways get geek squad.very good .you thay can't fix you product you get a refund. Are the same product. No hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad do nothing you only pay for that

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought tv mount and set it up on the wall by my self. Geek squad thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My brother helped me hook up the tv and I'm enjoying it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service is a super value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service is a super value - I have used it for repair or replacement many times over the years. It pays for itself in the long run. I never buy a major appliance or electronics without it. And only Best Buy has the Best Buy Geek Squad service. It is one of the main reasons I buy from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A piece of mind that is affordable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not one for much with warranties because they always seem to have so many terms. This warranty provided by the Geek Squad seems like the real deal a no worry warranty backed by Best Buy. I used this warranty in the past and was happy with the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend purchasing this warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little reluctant at 1st to spend $450 for a 5 year warranty for my Samsung - 85" Class Q70A Series QLED 4K UHD Smart Tizen TV. After reading the customer reviews from the customers that didn’t purchase it really regretted not purchasing the warranty. I feel much more comfortable now that I purchased the warranty for my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service especially when I had to replace TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the 5 year Geek Squad protection for my previous Hisense TV that stopped working about 2 years later. It wasn't cost effective to fix it so they replaced it with another Hisense TV which I also bought another 5 year protection. I am so happy I had protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It does help, worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad 5 years plan save my bacon on TV’s twice now, it’s a must have for any owners purchasing at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-Year Standard Geek Squad Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5-year Standard Geek Squad Protection is a no-brainer. Covers just about every incident that could happen to the equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung sound bar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound bar and is still work ! Bestbuy workers did fantastic helping me find the right one for my 75” Samsung tv!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get this service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within three months of my tv purchase, I had to use the Geek Squad service when I dropped the remote control in my coffee. Their help was immediate and I was able to get a replacement within a week. I always get this coverage whenever I make a purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it for this product, but the Geek Squad has never let me down in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad always someone ready to answer your questions and at the ready when you need to make an appointment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Future fixed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is great without worrying about breaking in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad will surely get the job done.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I javent had to use this warranty as of yet,but i have never had any problems in past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy person

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WE discovered after unboxing the 75 inch television, that there was an internal flaw....the screen did not show! When I called, the gentleman said a replacement television would be sent out and the flawed one would be picked up....and it was within 3 days!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were friendly and helpful but getting the appointment was more difficult than it needed to be

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent is mounted my TV and connected it to all my spectrum devices and Internet services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. Really good value for the money. Good deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-Year Standard Geek Squad Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and very attentive in and out very quickly

    I would recommend this to a friend