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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30741 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 177 Showing 3,521-3,540 of 30,741 reviews
  • Rated 5 out of 5 stars

    I am very thankful that I had a two year warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very thankful that I had a two year warranty because I needed to use it and it enabled me to get another TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best insurance ever, this is a great investment...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added peace of mind! Can't go wrong with the extra warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not needed to use this, but the piece of mind I have makes it worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Squad rules!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to get a new tv after the other one died in less than 2 years. The installers called first, arrived on time and were very efficient. They worked well in my home. Spent time explaining all features. Synced the tv with my sound system and fire stick. AND they cleaned up after themselves. Great experience all around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a subscription that I plan to use if there is an issue with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You never know

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seemed like a good idea to get the extended protection.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for everything except damage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having the peace of mind that I can get service without a large out of pocket expense. This warranty replaced one of my previous TVs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Help was great answered all my questions. Would use them again as needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geer Squad great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad always saves the day and fixes things right away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is customer focused

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so glad I purchased the warranty and Geek Squad is so easy to work with!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind when you need it. You’ll never go wrong having extended protection for your purchases from Best Buy and Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless wizard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that it is wireless and no cartridges. I can see when it is low on ink!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great experience and service, appointments always in time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This protection helps me sleep at night!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is always there to have your back! I dont have too many problems, but when i have, The Geek Squad has always been there to help, and be worth every other time I've purchased this protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome problem solvers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly staff, they solve problems with products rather quickly and have them either fixed or replaced in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always protect your technology, you never know if you got a lemon or the product goes out before your protection ends. Geek squad will be there to assist, and they have great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth investing in. I had an issue with a previous model of my Oled and I was able to exchange and grab a larger screen for a very low cost!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Customer Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came in and took care of me by doing a Sony Triage. They submitted a claim on my behalf and were able to get me a replacement confirmation code to have my current TV exchanged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good option for new companies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection for worry free purchase. We got a Hisense TV and worried about it’s longevity so purchased the extra insurance just in case. However the TV had so many problems out of the box we returned it within the 14 days.

    I would recommend this to a friend