Customer Ratings & Reviews

I have not had to use this yet, so can't really say how it works. Glad to not have any issues requiring the extra protection. 5 stars for ease of purchase.

They were booked out a month, but with things being the way they are these days, I understand. I needed their help to finish setting up our TV. I was so glad we bought the coverage! The way electronics are built these days, I always opt in for the insurance. The tech was friendly, patient, and very knowledgeable! I only wish they had more knowledgeable customer/phone support. My issue probably could have been solved over the phone.

Amazing game get it while the price is hot folks won't regret it

The Geek Squad protection is one of the best if you have an issue with your product you just taken in no questions asked exchange for a new product.

Agents were super helpful and friendly. Made the whole installation process smooth and efficient.

I feel very safe with Geek Squad! They are very knowledgeable! Any problems , they fix!

5 Year Great Price, you always feel that you have no worries for five years.

I purchased this protection, but judging from my previous purchases at Best Buy, I probably won't have a need to use it. All of my previous purchases from Best Buy, even from decades ago, no problems were encountered. Thank you.

Overall, I am very satisfied with the 5-Year Standard Geek Squad Protection plan. It provides excellent coverage, convenient service options, and peace of mind knowing that my device is protected for an extended period. I would highly recommend it to anyone looking to safeguard their electronics investment.

Bought this warranty for our TV. Thankfully we haven't used it yet but we have it if we do.

This was a great buy. It works great. They always finds a way to satisfy the customer.

This protection is great for 2 years will recommend this to any of my friends

I would most definitely recommend this!! It’s great to have insurance

Geek Squad is awesome! Great, friendly service!!!!

LOVE LOVE MY TV IT KEEPS ME HOME AND OUT OF TROUBLE. HIGHLY RECCOMMEND THIS FOR YOUR NEXT PURCHASE OF A TV.

I only gave it five stars because I didn't want to give it a bad mark. We can't know how well Geek Squad is until we have a problem. So what else is there to say? Why would you ask about your Geek Squad service on a product we just bought? Expecting us to have to use it? Rating the Geek Squad at this point doesn't mean a thing.

THIS SERVICE ROCKS! So I bought Geek Squad service for an LG tv. After a couple years of use, the LG tv quit working properly. A Geek Squad repairman came out to repair it. They ordered parts and needed to return for a second repair. Nothing was able to fix it, so I was able to return to the store and replace my TV with a newer model. Ended up going back to Samsung TVs as I have never needed to have them go bad on me, but I still renewed my Geek Squad service for 5 years. Its a great piece of mind!

Excellent! If I need assistance they will be available. I haven’t needed them yet but in past purchases I needed them.

There pretty easy to get in contact with and they don’t make it difficult with their appointments like some other companies

Good quality products but technology breaks so good to have backup