Customer Ratings & Reviews

cant go wrong with geek squad protection on everything!

No reason to make a purchase without a protection.

Great geek squad customer service. Great warranty.

Love having added protection. Good to purchase. I recommend it.

Geek squad is a must have for any electronics bought from the store. Covers just about everything.

They should me what needed to be done and explain stuff very well

I am glad that I was able to purchase a 5 year warranty for my tv.

Great movie for the price. Bluray is favorite product for the price.

Great warranty and great value with geek squad membership

Geek squad very friendly and helpful. We would not think of skipping this assistance!

Good value for the cost of the tv, gives peace of mind.

Fortunately the products I purchased are good enough that I have not had to call for help.

Protection has helped us more times Than we can count.

My tv is covered with this protection for long term warranty

This will give you peace of mind when purchasing big ticket items

My tv will not turn on or off with the remote. As I had purchased a 5 year extended warranty I called the geek squad. After 6 weeks of repeatedly calling them I have been told no one is going to come out to service it as I live 50 miles from their store and that they advise me to contact the manufacturer direct. Not what they told me when they sold me the extended warranty! Anyway that warranty is expired. I have talked to no less than 5 different people with the same result. They took my money and refuse to service my product! If you live in a rural area do not purchase a warranty from Best Buy! Absolutely NO CUSTOMER SERVICE!

Having the geek squad available just in case, is very nice insurance.

Things do break an it costs money to fix it unless you purchase a Extended Warranty.

The warranty covers everything that we need ... we don’t have to worry about our new TV.

Have not had to use this, and hope not to, but it's good to know that I am protected if anything happens.