Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30921 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1228 Showing 24,541-24,560 of 30,920 reviews
  • Rated 5 out of 5 stars

    great warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never had to use the Geek Squad but I have heard great things about it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Never makea purchase without Geek squad protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for any purchase. Covers many things that may go wrong and protect against viruses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better safe than sorry with this very useful warranty

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm pretty happy with my choice no issues so far..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best deal of my life

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a member for 5 years; you've fixed/saved my butt at least 20 times!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not yet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used it yet hopefully I won’t have to but if I do I hope the service is exceptional

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of Money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 years of Geek Squad Protection for a Hisense TV. The tv had a manufacture warranty for 2 years. I started having issues with the TV as soon as it got outside of the warranty. Hisense said they couldn’t help so I called Best Buy to see about my Geek Squad Protection, the rep told me it ran concurrently with my manufacturer warranty from Hisense. So I’m not only out the money for a defective TV, I’m out $120 for GSP that didn’t start after my manufacturer’s warranty ended.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love best but warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Best Buy warranty they offer get warranty and they always give get service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always have this service just in case i need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I will not need to use the warranty but it feels good to have it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Piece of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed the service, but comfortable knowing it’s there if I need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keeps me worry free!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy to have support for my items, have always had good experiences.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    haven't used jet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have not used this service but paid for it just in case i need it in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy insurance is the best one out there compared to anybody else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they came out to the house as soon as they could and it was a fast installation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy customer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV arrived before the schedule date. Worth every penny.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Please buy!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy this protection plan with every Purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best to have it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased it along with my television. Best to have it rather than not have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the security of Geek Squad Protection... lives up to its reputation!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great idea

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get a warranty they help if anything goes wrong

    I would recommend this to a friend