Customer Ratings & Reviews

Great picture and sound. I thought a sound bar was needed but not needed. I also attached my Samsung Sound Bar via HDMI ARC cable and no sound was coming out and I tried every possible way and I almost returned it to Best Buy but it was a hassle because of the size and I had thrown away the box and I only bought it online a couple of days ago. However, if I connected the Samsung Sound Bar via Bluetooth, sound was coming out. I decided to keep the TV,

Love this TV. Definitely worth the purchase. Packed full of add-ons. Especially like the Smartcast and free-tv, which includes dozens of free movie sites. You will seriously have your pick from dozens of free movie sites amongst the pay ones and never be out of anything to watch. Picture is great. Sound is great The TV is easy to operate. Only issue I had was with pairing the remote for voice. I followed the instructions to unplug TV and everything connected to it. Press the power button for 30 seconds then plug the TV back in and plug back in the cables. I won't take away a star for that. Very satisfied with this purchase.

I always get the Geek Squad for electronics it’s an expensive investment! Protect it!

Amazing service, I was taken care of many times by this protection with no hassles and easy exchange.

Excellent value for service provided. Will return.

Awesome assistance with helping me with my new computer transformation.

Absolutely a must buy with any tv regardless if you have total tech or not. My Q80 kept randomly rebooting. It was stuck on a sever loop. Im so thankful i purchased the 5 year plan! I went 4 years with no issues and then boom, it just broke on me. Best buy was able to replace my tv and gave me the full value of what i paid for it. It blew my mind how many different options i had. I could either get something of equal or less value, and have some extra money back, or take the total of my old tv and upgrade to a new level. Tvs dont last forever and having this peace of mind is an absolute recommend

If it’s cost effective and timely makes sense to purchase especially on high cost purchases

Keeps my items under protection and gives me piece of mind

Geek squad is always recommended incase of any failure on your tech purchases.

They are the best at what they everything is working

GEEEEEEEK SQUAD ROCKS!! IF SOMETHING IS BROKEN, THEY WILL TRY THEIR BEST TO FIX IT AND I APPRECIATE IT DOWN!!

In 2013 I got the 5yr plan on a Panasonic 50 inch plasma tv that was already openboxed at my local Best Buy. Last week it died on me and due to my location I would have to wait 2 weeks to have a service agent come out to my house to take a look at it. They mentioned that I was able I could take it in to the store. When I got it to the store some things were looked up by the Geek Squad agents in the store and 15 minutes later I was loading a new 55 inch Samsung 8000 series curved LED 4k tv in my truck as a replacement. No yelling, no fuss just simple. Highly recommended to get the service plan on a TV. (Just as a side note... this plan does NOT cover accidental physical damage)

Great value and love the warranty for peace of mind if needed.

Great to have peace of mind for 5 years, knowing the Geek Squad will fix my TV if something goes wrong.

Always take a fabulous geek squad protection package has worked well for me in the past

So far I think it was worth having to protect your purchase.

Its a protection so it should work as long as purchased

Should be exactly what i paid for. So hope no problems.

Great product especially for the price. You don't have to worry about anything.