Customer Ratings & Reviews

I love this tv..Picture quality is beautiful. The sound is wonderful

Comes in handy when ya need it would get again in the future.

Very easy to communicate with when I had questions regarding a tv I purchased a few years ago. They were nice and friendly and offered me good advice when trying to figure out how to expand my tv’s storage.

The greets squad extended service gave me five years, a piece of mind on a major purchase. They were professional about the install, and making sure everything worked properly before they left my home.

Definitely worth the couple bucks to ensure any electronic that you pay $60+ for is covered. Never know when you might get one with a shorter lifespan than others and this makes that a non-issue! Have used it once before and they make it trouble free

My sister bought this tv and she bought a protection plan, she had no probloms with the tv but one time when she needed help they helped her with no hasstle

This was the best Warranty for my purchase.My Samsung television Warranty gave me piece of mind.

Fortunately I got a working TV and have not had to test the warranty yet, but this tv will get used a lot in our bedroom so I got the warranty for 30.00. If it quits the cashier said I could just replace it for a year then they will fix it or refund my money when something happens.

Have used the Geek Squad in the past Always received courteous respectful knowledgeable service Any issues that I have had were always resolved to my satisfaction

So happy I purchased this but I don’t think I’ll need it

I can't believe after 1.5 years our TV went black. Geek squad came out. They did a wonderful job checking our TV and ordered parts. Geek Squad was kind to our dogs, house floors wearing shoe covers and especially to us the owners. Would recommend using them After the parts arrived Greek Squad came out again, Installed the parts, but TV still didn't work. Because we had Greek Squad protection warranty the purchase price was refunded by Best Buy card within 1 week.

Its a good choice to keep you items well instaled and protected without moving from your home.

Thankfully my old 55" TV had a 5 year warranty. After 4 1/2 years, the board started to go out. It turned out that the TV was not worth the money to repair and they honored my warranty and I was able to get a new TV (60"), and since TV's have come down in price significantly, I was able to get the TV, new 5 year warranty, delivery and set up, and still get $300 back in Best Buy cash.

Peace of mind with this Geek Squad protection. Would not want to have to pay more for in home repair for time and $$ to ship it somewhere.

Love this Samsung brand! The picture quality I second to none and this deal came at a perfect time. My brother and sister’s tv broke and this the perfect replacement option. You won’t be disappointed.

Well worth the cost - Time frames for certain repairs are always going to be subject to delays - Bottom line is though, Geek Squad stands behind their commitments and will continue to work on an issue until everything is up and running as good as new - People just have to keep in mind, everything isn't instant gratification... as much as we would like it to be - Robert C

I hope I never have to use it, but I'd still highly recommend it. I bought this with a big screen television, mainly because if something does happen, they (Geek Squad) will come to you to repair it, rather than having to lug it back into the store. That's worth everything it costs and more.

Purchased the BB Geek Squad 5 year warranty as I purchased a new 65” LG G4 OLED.

Help was great answered all my questions. Would use them again as needed

My husband mounted de rack and TV in the lining room. Love it