Customer Ratings & Reviews

Crucial for any large purchase a Best buy. Always worth it to put protection on your item.

Geek Squad fantastic Service company with quick complaint response.

Excellent tv. Love it. Best tv that's i have owned. Big looks gd on my wall

The tv is amazing, I bought it since the introductory oleds of 2021 the A1 doe not have an HDMI 2.1 Picture is awesome and plugged into ps5 or Xbox series x it looks great! this is my second OLED and counting,! highly recommend

I love Geek squad service. Have never had an issue with them. They came and checked my tv that was having issues. Very professional and answered all my questions

The warranty is a great comfort regarding both of these issues: We live quite a ways away and our summers are hot.

I have this tv for 2 years without an issue. Easy to and learn. I LOVE SAMSUNG.

I like the five year warranty my TV went bad and they're going to exchange it with no problems

My limited interaction with these folks has been good

Although many people don't like paying extra for protection plans, it gives me peace of mind. I have had some unexpected mishaps with my devices and knowing that I can make an appointment and get my device fixed without an additional cost is worth it to me.

Good television great vivid picture. Some occassional light flashes.

Great quality on this tv for a good price. Good size if going with 55”.

I’ve always purchased a protection plan on my items. Geek squad has always been helpful and understanding and knowledgeable and a product. Very professional as well highly recommended to get a protection plan.

This warranty saved me with my TV purchase. We bought the display model since it was the last one in stock but the pixels started going out. Thankfully it was still within our warranty period. Since there was no longer a TV with like technology Best Buy refunded the entire purchase with a gift card that we were able to put towards a new TV.

Spending significant money on a TV, I rest easier knowing I'm covered for 5 years!

Great support and great service. Fast installation.

Purchased a 2 yr Geek Squad, with the Hisense H8G..Haven't needed it yet, but with the Panel lottery, LED's going out etc, it's a good backstop..If you have OLED, I think this is the only extended warranty that offers protection from burn-in (vs SquareTrade and others).

Always a must because accidents do happen. Customer service is great no questions asked and replace quickly

Usually never get the protection plan until my Samsung went out after 6 months. Reason we got a Sony and protection

Heavier than larger tvs,I purchased the 48 and was blown away by how much it weighed?But the picture and performance and quality make up for that easily.