Customer Ratings & Reviews

I hope to not need this but am assured it will cover any damages by movers. It did NOT cover transportation of the TV from the store to my house.

Insurance for your equipment at a good price. Easy to get at check out. Gives you peace of mind.

The five year warranty is great They do what they say

Trust me it’s worth getting this covered. When my other Samsung tv needed to be replaced, they came to my house and took care of everything.

The agent that came to my home to service our tv was professional, knowledgeable and on time as promised.

We bought a 5-year warranty just in case. But we send up the TV by ourselves. Process seemed a little long but we're not so savvy.

It's when you think that nothing will happen with my purchase, suddenly something happens ans you wished you would have added protection. ALWAYS GET GEEK SQUAD!!

I always buy the protection plan for major appliances it comes in handy I replaced the a 65 inch Vizio that stopped working right before the warranty ran out

definitely worth making this purchase and came in handy

Haven’t needed to use it yet but looking forward to the geek helping me out

Always happy with geek squad great customer service

Called them because of problems with the screen and the GEEK SQUAD diagnosed it and knew what was wrong with it immediately.

I would highly recommend the Geek Squad Protection. It's worth the price. When my tv stopped working, they provided a full credit to apply towards a another tv of my choice. The only downside was that it was difficult to speak with someone. I had wait on hold for a while, however overall the protection plan is great.

I recently bought a TV and they can be smart but they can also break so by buying insurance gives me a piece of mind that if it stops working I can get it fixed and my money won’t go straight into the garbage

This is the best investment for a modern TV. They don't last and this has you covered

The sales agent was great. Made sure i understood what i was buying. So no buyers remorse

This was my most valuable purchase yet at Best Buy. I couldn’t have gotten a better deal elsewhere. I got the 5yr plan on top of it!

Very good service. Explained to us the features of the item we got. Good job !

I purchased a Samsung 65" TV and it was delivered on time and set up in a short period of time. They had to move a heavy cabinet to get to the plug in's. They were very knowledgeable and polite. Answered any questions I had.

I always purchase the Geek Squad protection plan for my products because I know that they are very reliable when it comes to responding to its customers when necessary! They certainly give you piece of mind as a consumer.