Customer Ratings & Reviews

Excellent Picture......................................

geek squad makes it easy and i always love hoe efficient and fast they do the tech

Good customer service and care team. On time delivery.

Awesome protection plan for all electronics! Highly recommend!

It's comforting to know my product is covered in case of an accident!

This has saved me a lot of money over the years. I have had this for several years.

Great protection love using Greek for all my product

I love the product, great customer service attendant.

Price very competative. Hisense has been good so far but GeekSQUAD was happy to answer questions. Mainly bought because we had to return a SONY and a VIZIO for failures!

Fast help and great customer service. Helped me to get a replacement fast and easy.

the agent took charge of my case and said confidently this is what we need to do that will be best for me. I loved that, I didn't have to think or debate . it was very much appreciated

I'm glad I bought this. If anything is to happen I know I'm safe and secure with the best of the best

Reliable service for the price I paid. GS gives peace of mind.

Great idea to protect your investment just incase a accident

Always helpful and accessible to help with products.

Hopefully I'll never need the protection but you never know.

Always amazing to have geek squad there & have my back when something needs a repair

Great to know my item is protected with a warranty.

Felt safe with the added protection and warranty always helps

They set up an appointment for anin home visit within the week that I called. Because of COVID Brandon from the Home Theater Department of Geek Squad (Home Theater Dept handles large TVs), took information from us over the phone to diagnose the problem prior to coming to our home. Based on our description he attempted to order the part he suspected was the problem. But the part wasn't available. So they called and told me I had a choice of an exchange for another of the same if it was available, another comparable tv costing the same as what I had paid for this one, or store credit for the total amount I paid for the original television. We chose the store credit. Within minutes I received two emails. The first was a copy of my original receipt. The second was the link for the store credit. It required my phone number and a Pin number that was on the bottom of the receipt from the first email. One click later and I had my store credit. It was really that EASY! We dealt with several people along the way. They were always pleasant and took their time to help us. By choosing the store credit, my husband and I were able to shop the current sales, decide if we wanted to downsize from 75", whether we wanted to spend less this time or maybe spend a little more. But several hours later we choose another 75" TV just not the same one. And YES we'll be purchasing the 5yr Warranty Plan again.