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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30745 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 495 Showing 9,881-9,900 of 30,745 reviews
  • Rated 4 out of 5 stars

    2 Yr Protectection plan just Incase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, I figured I better purchase the 2 Year Protection Plan for my New TV just Incase. I know I have had issues and problems with this type of Protection Plan Before on Different TV’s and items from Best Buy but I guess it really comes down to the peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone knows what they are doing. Very intelligent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection by far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase Best Buy protection plan they stand behind there warranty with no questions asked and you receive exactly what they promised.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad refunded the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an insignia break. I had to send it in and when they couldn’t fix it I received store credit. Fair enough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty worth it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We buy all our appliances from Best Buy and always get the warranty and Geek Squad protection and have never been disappointed. They are helpful and easy to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bring this back.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well they don't do the 5 year plan anymore would like it back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works perfectly. I do not regret purchasing this product. I would buy again if I needed too. Products from BestBuy are always the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mibd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't have to used it yet, but I love the peace of mind of knowing that I've gotten extended protection and my TV is covered for all and any damages.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Geek Squad protection for my TV. Nice to know I have extra help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    well worth the money spent on this service they were fast and professinal and did a great jod in stalling my wallmount tv and hooking it up .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe, then sorry!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this with hopes of never having to use it, but it gives me peace of mind knowing I'm prepared if something does go array. Well worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty is great i use it in the past and they are top-notch. I wouldn't leave out the store with out it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve purchased Geek Squad coverage on all of my major purchases. I’ve found the response to be excellent and the Tech’s knowledgeable and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BB warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this option so much better than other places warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service - Always Get The Help I Need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents are usually readily available and always stay with me as long as it takes to resolve my issue and don't make me feel like the dunce that I am! Worth the cost!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad added protection to my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good customer service and very knowledgeable about products and protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Assistant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually had to have a tv replaced. Geek Squad made sure I knew it had to be removed from the wall to get replaced.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Cover your self

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so worth it invest is the best thing with electronics

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection plans put you at ease

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection is any item purchased is highly recommended to ensure your purchase is a good investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable technicians Professional and liked how they explained everything

    I would recommend this to a friend