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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30745 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 499 Showing 9,961-9,980 of 30,745 reviews
  • Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a 5 year warranty and the geek squad were top notch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is very helpful and warranties are good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great add on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy for the family. Would definitely recommend. Best buy at its finest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a TV for about I don’t know my month and a half remote quit working contacted geek squad within 10 days had a brand new remote no questions asked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like buying the service contracts so I can sleep at night. I know I am covered. The people are great and so knowledgeable. I highly recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good coverage and gets the work done fast and very reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good piece of mind for when ever you may need it. Bought for a TV we bought a few months ago. Then with this second new TV decided it was a good investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I protect everything I buy from Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I buy from Best Buy that has a protection plan that cost over $300 I protect it has saved my butt more than once

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't tried them yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the policy for a new TV. I havent had to use the Geeksquad protection yet, and hopefully never have to, but its good to know that they will replace the TV is there are any problems that cant be fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best as always been my favorite place for electric and appliances coupled with band names and quality products at great prices. This is a good product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had Geek Squad Coverage on a previous TV and it had some damage to the screen after about a year and it was not fixable so Geek Squad Coverage covered us for a replacement TV. So we always get the coverage now. Its a good plan!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this protection plan for my new television, with electronics you never know if you're going to get one that has a glitch. Now I don't have to worry about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind with warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best part, i got this warranty from Best Buy for my OLED TV to have peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the warrantee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pay the extra money for the warrantee for the piece of mind. It's worth it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Warranty does not live up to expectations.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I do not like about the warranty is that once you use it, you no longer have the warranty in effect. For example, I bought a 3 year warranty on a microwave. It died in 18 months. That's it! Warranty over. I paid for 3 years for the remaining 18 months was non transferable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection planes are always great. I get them with almost all of my purchase. Very happy with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. And they are good service and good products

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    probably best to get warranty’s especially now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    picking up another x95j today as last 2 had problems, one had crack in screen and second had band down middle of screen, so picking another one up today, 2 year warranty is probably best to get although sam club and costo offer free 3 year warranty’s and 90 day return policy’s so i would like to see best buy’s policy’s on pair BUT only best buy will actually come to repair the tv in home, other stores ether ship it out for repair or replace entirely

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am very satisfied with the program.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased the Geek Squad for two items in my home. I am very pleased with the service I receive. I have not used my TV program as yet, since my TV is going very well. Geek Squad is for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Plan is Legit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has never let me down if a product I bought has been damaged. I can get the same product good as new from the shelves at the store.

    I would recommend this to a friend