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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30892 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 508 Showing 10,141-10,160 of 30,891 reviews
  • Rated 5 out of 5 stars

    NEVER buy anything without Geek Squad Service Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NEVER buy anything without Geek Squad Service Plan. Easy to use if the item has a problem. They look up all the info using my phone number.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful picture and love the size. Best tv purchase ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have not had to use the service however I did contact them with some questions about my television and they were very helpful to troubleshoot and answer any questions I had.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan is overall not bad. Doesn't cover everything though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am covered!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 year protection on my product. I have not used and hopefully won’t have to. However, if I do - BEST BUY has me covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had issues with appliances before so we did not take chances this time. We've always been happy with Gook Squad's CS and value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gives me great ease of mind with my new tv, if anything happens they will send geek squad out and fix the issue right there in my living room!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feel safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope my tv never breaks but i feel safe having this quaranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung tv 43

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great tv the 4k graphicsin crystal works on xbox and looks so real.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job to have the protection needed for our washer and dryer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alway get the plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alway get the plan. I know they cost extra money but on big ticket items it is a must. Everything breaks now because of the low cost electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to protect the investment. The price is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sales person was amazing and explained everything. I will buy again from them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You would be crazy to not get this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never buy a TV without this service. Its paid for itself many times ober everytime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My TV was installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t get any better then having the Geek Squad on your team. Highly recommended to others when professional support is needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good service for someone like myself who isn't the most tech savy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TCL tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A regardless service. All the staff very good and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have peace of mind. Habe purchased these plans for other products and been happy with the service. Geek Squad takes care of you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth having!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the extended warranty. It is a sense of security that will ease your mind when and if you ever have trouble with your items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helpline

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agents are courteous and understanding. Not pretentious at all even helped me understand in non tech savvy terms what my issues were

    I would recommend this to a friend